Engineering Manager, Member Engagement and Communication

Details

Brief info about Vinted

Vinted is the leading second-hand fashion marketplace in Europe and a go-to destination for all kinds of second-hand items. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 60 carriers and more than 500,000 PUDO points across Europe to support the delivery of millions of parcels per year.

The Vinted Group, composed of Vinted Marketplace, Vinted Go, and Vinted Pay is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. Its backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

We’re looking for an Engineering Manager to join our Member Lifecycle (MLC) domain, which owns three core areas: Member Engagement and Communication, New Member Acquisition, and General Vinted Content Capabilities.

This role focuses on Member Engagement and Communication - ensuring members receive relevant, timely, and valuable communication. You’ll lead the Braze team, responsible for:

• Full Braze integration, ownership and maintenance.
• Integrating Braze with other tools (AI features, localisation).
• Enabling teams to deliver targeted, effective lifecycle communications.

You’ll also oversee the Member Lifecycle Communication team (1 Backend Engineer), whose mandate is to increase activation, retention, and cross-activation through automated communications - covering lifecycle segments, strategies, campaigns via Braze, and observability.

Your teams, including backend and frontend engineers, QA, and product managers, have all the competencies to make their own decisions and deliver. Together, you’ll power communications that strengthen member relationships and drive marketplace growth.

Your main responsibility will be:

• Own delivery management and align with key stakeholders, including internal teams (e.g., Marketing) and external partners (e.g., Braze vendor).
• Maintain the health, growth, and maturity of the team.
• Ensure high standards of engineering quality across all deliverables

In this position, you’ll

• Ensure the team delivers on its commitments and achieves key results.
• Collaborate with other Engineering leads to drive continuous improvements across the engineering organisation.
• Lead the implementation of the technical strategy within the team.
• Maximise the value and capabilities of Braze within Vinted.
• Work with a broad range of stakeholders, including other product teams, marketing, and external partners such as Braze.
• Apply Agile and Lean principles, ensuring the team follows processes that enable effectiveness.
• Support the professional and personal growth of your team through performance and compensation reviews.
• Build and maintain a high-trust team culture where people embrace healthy conflict, are committed and accountable, and focus on achieving results.

About you

• Hands-on engineering experience and a genuine passion for technology, with a strong desire to learn.
• Proven track record of leading a software engineering team and delivering results.
• Skilled at making teams effective, managing scopes, and ensuring successful delivery.
• Experience building teams and hiring new members.
• Strong stakeholder management skills, able to communicate effectively and manage expectations.
• Proficient in communicating with both technical and management levels.
• Experienced in people management, supporting the growth and development of team members.
• Flexible and adaptable to changing priorities and requirements.
• Experience with Braze, communication technologies, or CRM systems is a strong advantage.
• Excellent written and spoken English communication skills.

About you

• You stay calm, focused, and resilient when faced with incidents or unexpected disruptions
• You adapt quickly to changing priorities and evolving business needs
• You build strong, collaborative relationships with peers, such as product managers and data scientists, to drive exceptional outcomes
• You have a proven track record of amplifying team performance while leading software engineering teams in high-pressure environments
• You act as a multiplier and excel at driving team effectiveness, managing scope, and ensuring timely, high-quality delivery
• You’re a strong people leader, focused on developing and growing individuals to reach their full potential
• You communicate sharply, clearly, and confidently with both technical and non-technical audiences

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Newest MacBook models
• Free access to an office gym
• Mental and emotional health support through the Mindletic app
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• On-site canteen serving delicious homemade food at friendly prices
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is €6,258 - €8,475 gross per month.