Expert Lead FMCC - BI & Data Solutions

Details

Financial Markets Client Control (FMCC) is a department within Financial Markets (FM) (part of ING Wholesale Banking). The department consists of a Centre of Expertise (COE) in Amsterdam and two execution locations in Bratislava and Manila that provide services to 26 countries worldwide.

Role description

As an Expert Lead, you are responsible for driving the performance and output of a high performing team with each individual bringing unique expertise to the table. You will act as a foreman-style leader — hands-on, present on the floor, and actively involved in broader change initiatives.

Your primary focus will be on ensuring consistent, high-quality delivery outcomes while fostering a culture of accountability, continuous improvement, and adaptability. As a people lead you support the team in their personal development plans, coach and mentor team members, and foster a solution-focused, team-oriented culture that is anchored in our Orange Code behaviors. You balance leadership with robust delivery and oversight of delivery of your team members by nurturing talent, removing impediments, facilitating cross-functional collaboration, and ultimately driving impactful change.

Your team plays a pivotal role in design and deployment of enterprise solutions including measures, dynamic reports, and interactive dashboards to track FM client P&L and provide various management information (MI) and data analytics insights. There are few distinct roles in the team: the Client P&L roles are business-focused experts translating the business needs into technical solutions; the MI & Data roles are highly technical and data oriented; and ComplyING specialists focus on data analytics to execute pre-trade control monitoring.

Responsibilities

• Overall accountability for the delivery of your own stories and features and those of the team, contributing as one team towards the sustainable and high-quality delivery of changes.
• Own and oversee the local delivery roadmap, aligning initiatives with strategic objectives, and ensuring stakeholder engagement and team buy-in throughout.
• Provide guidance and direction in embedding regulatory and policy changes in technical solutions, ensuring teams understand implications and are empowered to act.
• Perform impact assessments, mobilize cross-functional teams to evaluate business, operational, and process-level effects, and translate insights into strategic decisions.
• Take ownership of solution design, supporting the team in developing scalable, innovative blueprints that elevate client experience and ensure regulatory compliance.
• Drive delivery of high-impact solutions, fostering a culture of excellence, innovation, and accountability across squads to achieve consistent, standardized outcomes.
• Oversee documentation and governance, ensuring requirements, assessments, and solution designs are captured with rigor and endorsed by key stakeholders.
• Champion Agile leadership, model best practices in stand-ups, refinements, and planning sessions, and cultivate agility and responsiveness across teams.

People leadership responsibilities:

• Inspire a culture of continuous learning, supporting team personal and professional development through coaching, mentorship, and tailored growth opportunities.
• Empower self-steering and responsibility, coaching the expertise-based team to operate with autonomy, ownership, and a strong sense of purpose.
• Foster a collaborative, output-driven mindset, leveraging diverse perspectives to achieve the best possible results.
• Lead the full employee lifecycle, including strategic workforce planning, recruitment, development, and performance management.
• Drive team engagement and motivation, cultivating a positive, inclusive culture that encourages innovation and resilience.
• Translate strategic vision into team-level execution, aligning goals and priorities with departmental and enterprise-wide objectives.

Requirements

• Team player with good communication skills (fluent in English) and experienced in working in an international environment.
• Proactive, hands-on can-do mentality; on top of your delivery (no surprises) and positive mindset.
• Ability to facilitate decision-making to drive complex design issues to a conclusion.
• Strong organizational sensitivity: ability to understand and consider underlying issues, opportunities and dynamics of an international organization with multiple functional and hierarchical lines.
• Strong resilience: ability to navigate through ambiguity and simplify complexity without losing essence.

Competencies and experience:

• Degree in Computer Science, Data Science, or a related field.
• 6+ years of experience in data engineering or analytics roles.
• 8+ years working experience in an international environment and multicultural teams.
• 3+ years of experience in leading and guiding own team.
• Agile mindset and practical experience with agile frameworks.

Nice to have:

• Experience with Machine Learning or Generative AI.

Salary

Wage (gross): 3.443 EUR/month.

By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

What We Offer

• A role with real impact and visibility across the business.
• A diverse and inclusive environment where your ideas matter.
• Opportunities for personal and professional growth.

Friendly working environment

• You build your own working day — flexible working hours and work from home.
• Daily working time: 7 hrs 45 min instead of standard 8 hrs.
• Daily refreshments — coffee, fruits, drinks.
• Fully equipped gym accessible 24/7.
• Game room with unlimited access.
• Modern designed coffee corner and terrace with a grill spot.

WellbeING

• Sick leave compensation: up to 80% of the monthly salary.
• Life insurance contribution: up to 22.14 EUR/month.
• 3rd pillar contribution: up to 3% from your monthly salary.
• 24/7 external mental health support.
• Learning opportunities: internal and external learning programs.
• Regular teambuildings, social events and communities.

YOU / family / friends time

• Extra 3 PERSONAL days per year.
• Extra vacation days: up to 10 extra days/year.
• Referrals starting from 1000 EUR.
• 150 EUR for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award.
• Premises open 24/7 and you can bring friends or family along (up to 2 friends to the gym and game room).

Extra perks

• Yearly bonus based on your performance and company results.
• Cafeteria points: 50 EUR/month (600 EUR/year).
• Home office contribution: 20 EUR/month.
• Discounts from partner stores: up to 30%.
• Warm welcome package.
• Pet friendly office.