Process & Project Enabler III (It)

Details

ABN AMRO Clearing is a global clearing firm offering financial services to professional trading participants worldwide. They clear, finance, and manage trades for exchange-listed and non-exchange-listed instruments across multiple regions.

Responsibilities

• Manage the CMDB within the ITSM solution (ServiceNow) ensuring controlled changes to system and content
• Oversee hardware, software, and financial IT assets and maintain proper registration in the CMDB
• Create and implement IT Asset Management (ITAM) strategies and enforce policies and best practices
• Handle both operational and process improvements related to ITAM
• Assist in setting up Clearings CSDM (Common Services Data Model)
• Integrate ITAM with other ITIL processes
• Serve as backup for IT change management
• Collaborate with global IT teams across regions (Europe, AP, US)

Working Environment

• Member of the Center of Excellence (CoE) IT Control & Service Management within 1Global organization
• Work within Service Management team focusing on ITIL process management
• Collaborate with Product and Platform GRID teams and international colleagues
• Agile working environment with prioritization through Quarterly Business Reviews

Requirements

Must-have:

• 7+ years in IT Service Management
• 3+ years in IT Asset Management
• Bachelor’s or Master’s degree or equivalent
• ITIL v3/4 Practitioner certification
• Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or equivalent

Preferred:

• Certified Hardware Asset Management Professional (CHAMP)
• Experience with ITIL Change Management
• Experience in regulated, financial or IT industries
• Familiarity with Atlassian Products (Jira, Confluence) and/or ServiceNow
• Knowledge of IT best practices, information management, IT systems, and regulations

Key Competencies:

• Global collaboration and communication skills
• Proactive leadership and initiative
• Excellent verbal and written communication
• Attention to detail and documentation
• Strong interpersonal skills

Benefits

• Competitive gross monthly salary €5,681 - €8,115 (40h week, 36h possible)
• Additional 11% benefit budget for flexible use
• €1,000 yearly education budget with extra department options
• Free public transport in the Netherlands
• Insurance cost allowance
• Support for health and vitality
• High flexibility in work location and hours
• Solid pension scheme
• International and developing work environment

Location

Amsterdam, Netherlands

Application

Apply online with resume and cover letter. Contact Stephan Meulendijks or Preeti Gusain for more information.