Product Manager - B2B CRM Platform

Details

You’ll own a key CRM product domain, directly shaping how Eneco delivers value to B2B customers and internal users. Your work will drive the digital transformation and support Eneco’s climate-neutral ambitions.

Eneco offers a diverse, open, and supportive environment, with hybrid working, dedicated spaces for personal needs, and flexibility to balance work and life—making it easier for colleagues with different backgrounds and commitments to thrive. You’ll lead cross-functional teams, champion product thinking, and help grow a product-oriented culture. Eneco invests in your development, offering an inspiring digital environment and opportunities for learning and advancement.

Responsibilities

• Take ownership of a CRM B2B product domain (CRM Product Catalogue, Pricing & Guided Selling OR CRM Marketing & Service Enablement).
• Define and evolve the product vision and roadmap for your CRM domain, ensuring alignment with Eneco’s digital and sustainability strategy.
• Lead cross-functional teams (engineering, design, business) in an agile setup, balancing delivery, discovery, and learning.
• Champion product thinking — guiding teams and stakeholders as Eneco transitions from a large IT migration program to an agile, product-oriented way of working.
• Engage with business stakeholders to understand needs and translate them into scalable, user-friendly CRM capabilities.
• Foster continuous improvement by using metrics, feedback loops, and customer insights to drive prioritization.
• Monitor platform health, system performance, technical debt, and operational efficiency to ensure high availability and resilience.
• Partner with engineering teams to drive implementation, ensuring timely releases with minimal disruption to business processes.
• Educate and inspire others about product management best practices and help grow a product culture across Eneco.

Requirements

• 5+ years of experience in product management or a similar role within digital or CRM environments.
• Strong understanding of CRM concepts (sales, marketing, and service automation) and technologies such as Salesforce, Microsoft Dynamics, or similar platforms.
• Proven ability to lead with influence in complex stakeholder environments and to work in cross-functional teams.
• Deep understanding of a product operating model and agile principles.
• Analytical and user-centered mindset; decisions based on impact, using metrics and customer insights.
• Excellent communication skills in English. Dutch is a plus.
• A collaborative spirit and a genuine desire to contribute to Eneco’s mission of climate neutrality by 2035.

Benefits

• Gross annual salary between €90,000 and €120,000 (including FlexBudget, 8% holiday allowance, and depending on role a bonus or collective profit sharing).
• FlexBudget: ability to have it paid out, convert to extra holiday days, or save it.
• Personal and professional development support and learning opportunities.
• Hybrid working: typically 40% at the office, 40% from home, and 20% flexible. With manager approval, work abroad (within approved countries) up to 3 weeks/year, max 2 consecutively.
• Inclusive workplace with facilities such as prayer room, quiet spaces, and a breastfeeding/pumping room.

Workplace

You will be part of an empowered, cross-functional product management team within the Digital B2B Core team, working closely with other Product Managers, engineers, designers, researchers, and business stakeholders. The primary location is Eneco in Rotterdam, Netherlands, with hybrid working arrangements.

Application process

For more information, contact the recruiter Michelle de Bruijn.