Sales Engineer

Details

Sentry is on a mission to help developers write better software faster. With more than $217 million in funding and 100,000+ organizations using Sentry, the company builds performance and error monitoring tools used by teams at companies like Disney, Microsoft, and Atlassian. Sentry embraces a hybrid work model with Mondays, Tuesdays, and Thursdays set as in-office anchor days.

Role overview

Sentry is growing its North America Sales Engineering team. As an early member of the team you will act as a technical expert throughout the customer journey: providing technical demonstrations, advising on implementation best practices, supporting trials and implementations, and helping customers realize value from Sentry products.

Responsibilities

• Bring technical expertise to customer demos, trials, implementations, and tickets
• Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (for example, how-to articles, videos, code samples, demos)
• Provide workshop-level interactions to customers to drive maturity of use and broader adoption
• Work cross-functionally with marketing, engineering, customer success, support, and product teams to represent the customer voice and drive product improvements
• Attend conferences occasionally and speak with prospects at events

Requirements

• 3+ years as a Pre-Sales Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
• Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) frameworks highly desired
• Hands-on experience with programming languages, such as JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc.
• Experience with performance monitoring, OpenTelemetry, and code instrumentation desired but not required
• Excellent communication and presentation skills
• Comfort working in a fast-paced, task-switching, ambiguous, process-guided environment
• Understanding of sales processes in a high-transaction sales environment
• Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and a proven track record of driving revenue through technical interactions with prospects
• BS Degree in Engineering (preferably Computer Science/Engineering)

Compensation and benefits

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $130,000 to $165,000 plus a variable. A successful candidate’s actual base salary (or hourly wage) amount will be determined by factors including the candidate’s work location, education, experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Work model

Sentry embraces a hybrid work model; the company sets Mondays, Tuesdays, and Thursdays as in-office anchor days to encourage meaningful collaboration.

Equal opportunity and accommodations

Sentry is committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally protected characteristic. This includes providing reasonable accommodations to employees and candidates with physical or mental disabilities. If you need assistance or an accommodation due to a disability, you may contact [email protected].