Sales Engineer

Details

About Sentry

Bad software is everywhere, and Sentry is on a mission to help developers write better software faster. Sentry builds performance and error monitoring tools used by companies like Disney, Microsoft, and Atlassian to spend less time fixing bugs and more time building products.

Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration.

About the role

Sentry is growing the North America Sales Engineering team to serve as technical experts throughout the customer journey. As an early member of the Sales Engineering team, you will help customers realize value from Sentry products through technical demonstrations, advising on implementation best practices, and enabling successful adoption.

Responsibilities

• Provide technical expertise for customer demos, trials, implementations, and support tickets.
• Develop best practices, educational offerings, and content around error and performance management, open-source, and the Sentry product (for example, how-to articles and/or videos).
• Deliver workshop-level interactions to drive customer maturity and broader adoption.
• Collaborate across marketing, engineering, customer success, support, and product teams to represent the customer voice and drive product improvements.
• Attend conferences occasionally and speak with prospects at the company booth.

Requirements

• 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
• Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is highly desired.
• Hands-on experience with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc.
• Experience with performance monitoring, OpenTelemetry, and code instrumentation is desired but not required.
• Excellent communication and presentation skills.
• Understanding of sales processes in a high-transaction sales environment.
• Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and a proven track record of driving revenue through technical interactions with prospects.
• BS degree in Engineering (preferably Computer Science/Engineering).

You'll love this job if you

• Enjoy talking about technology and interfacing with engineers and engineering leaders.
• Appreciate working on a variety of projects with customers from different industries.
• Like creating resources and content from scratch (code samples, demos, sales collateral/documents, etc.).
• Enjoy working across the organization to move the product forward.
• Have a fast-paced, results-driven mindset and love developer tools, open-source, and software development lifecycle topics.

Compensation & Benefits

The base salary range that Sentry reasonably expects to pay for this position is $130,000 to $165,000. A candidate's actual base salary will be determined by relevant factors including work location, education, experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details.

Equal Opportunity

Sentry is committed to providing equal employment opportunities and reasonable accommodations for employees and candidates with disabilities. For accommodation requests, contact [email protected]. See Sentry's Applicant Privacy Policy for details on how applicant data is handled.