Senior Customer Program Manager - Gen AI Software Solution

Details

NVIDIA is seeking a versatile and experienced Senior Customer Program Manager to manage the development and implementation of NVIDIA Gen AI Software Solutions for OEM system partners. This role will be pivotal in leading multi-functional teams, aligning project delivery with business objectives and client needs, and overseeing the end-to-end lifecycle of Gen AI software projects from design through deployment.

Responsibilities

• Lead the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects across multiple OEMs, including design, development, validation, and deployment.
• Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
• Lead multi-functional teams of infrastructure and software engineers and product managers, fostering a collaborative and innovative environment.
• Provide technical guidance and support to teams, ensuring alignment with standard methodologies for Gen AI software solutions development and validation across OEMs and ecosystem partners.
• Identify risks during program execution and develop mitigation strategies to ensure project success.
• Establish and supervise key program/project metrics to evaluate progress and outcomes.
• Keep current with industry trends and new technologies in Gen AI to inform project direction and strategy.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 12+ years overall experience with 5+ years in Gen AI software and solutions project/program management, focusing on AI/ML solutions that support external customers.
• Proven experience managing complex software projects with multi-functional teams.
• Strong understanding of Generative AI technologies including RAG and NIM and their applications.
• Proficiency with project management tools and methodologies (Agile, Scrum, etc.).
• Excellent communication and interpersonal skills for effective engagement with diverse customers and stakeholders.
• Ability to analyze and solve sophisticated problems in a fast-paced environment.

Benefits & Compensation

• Base salary range: 192,000 USD - 304,750 USD (final base salary determined by location, experience, and comparable pay).
• Eligible for equity and NVIDIA benefits (see NVIDIA benefits page).

Additional Information

• Applications accepted at least until October 6, 2025.
• NVIDIA is an equal opportunity employer and committed to fostering a diverse work environment.