Senior Customer Program Manager - Gen AI Software Solution

Details

NVIDIA is seeking a versatile and experienced Senior Customer Program Manager to manage the development and implementation of NVIDIA Gen AI software solutions for OEM system partners. This role will lead multi-functional teams, align project delivery with business objectives and client needs, and ensure successful deployment of Gen AI solutions across OEMs.

Responsibilities

• Lead the end-to-end lifecycle of Gen AI software solution projects, from inception to deployment across multiple OEMs, including design, development, validation, and deployment.
• Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
• Lead multi-functional teams of infrastructure and software engineers and product managers, fostering a collaborative and innovative environment.
• Provide technical guidance and support to teams, ensuring alignment with standard methodologies in Gen AI software solutions development and validation across OEMs and ecosystem partners.
• Identify risks during program execution and develop mitigation strategies to ensure project success.
• Establish and supervise key program/project metrics (KPIs) to evaluate project progress and outcomes.
• Stay updated on industry trends and new technologies in NVIDIA Gen AI software solutions to inform project direction and strategy.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 12+ years overall experience with 5+ years specifically in Gen AI software and solutions project/program management, focusing on AI/ML solutions for external customers.
• Proven experience managing complex software projects with multi-functional teams.
• Strong understanding of generative AI technologies, explicitly including RAG and NIM, and their applications.
• Proficiency with project management tools and methodologies (Agile, Scrum, etc.).
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse customers and partners.
• Ability to analyze and solve sophisticated problems in a fast-paced environment.

Benefits

• Base salary range: 192,000 USD - 304,750 USD (determined based on location, experience, and internal pay comparisons).
• Eligibility for equity and additional benefits (see https://www.nvidia.com/en-us/benefits/).
• NVIDIA is an equal opportunity employer committed to fostering a diverse work environment.

Additional Information

• Location: Santa Clara, CA, United States.
• Employment type: Full time.
• Applications accepted at least until October 6, 2025.