Senior Platform Manager, Payments

Details

At Airbnb, if there’s anything related to money, it comes to the Payments team. We are building a world-class payments and commerce organization that supports 190+ countries, 70+ currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace.

Responsibilities

• Drive Payments funds & ledger vision and strategy.
• Develop and execute a comprehensive multi-year roadmap that supports the measurement and optimization of payments at scale.
• Collaborate with cross-functional teams across Engineering, Operations, Analytics, Partnerships, Treasury, Finance, Tax and Product Management to define requirements, prioritize features and align goals.
• Develop compelling and clear product narratives and requirement documents. Develop hypothesis-based experiments, define clear success metrics and detailed roll out plans.
• Define and analyze KPIs that inform success & health.
• Drive the integration of partner products and services to enhance platform capabilities.
• Collaborate with cross-functional teams to develop comprehensive playbooks that support the resolution of top processing challenges for the community.
• Stay up to date with payment industry trends, technologies and best practices in payment processing, and leverage this knowledge to improve processes and platform.

Requirements / Your Expertise

• 5+ years in a product management role working on global payment platforms.
• Deep experience in building financial reporting and ledger products within Payments.
• Familiarity with the broader payments ecosystem consisting of PSPs, acquirers and networks.
• Strong understanding of funds movement, transaction lifecycle, and how money moves between users, business platforms and payment partners (payment gateways, banks, financial service providers).
• Knowledge of how ledger systems handle transaction recording, data integrity, audit trails and reporting; familiarity with double-entry bookkeeping, general ledger structures, and accounting principles.
• Platform product management experience, building products that can be leveraged by a variety of business customers.
• Ability to work directly with engineers to develop use cases, prioritize features, and evaluate trade-offs.
• Ability to lead by influence across engineers, data scientists, finance, treasury, compliance, legal, and business experts.
• Exceptional decision-making skills and strong analytical, data-driven mindset.
• Comfortable with ambiguity and experienced in running experiments and using data to inform product decisions.

Preferred Qualifications

• Technical experience as an engineer, data scientist, or payments operations specialist.
• Global perspective and experience with global and alternative payment methods.
• Familiarity with collaborative tools (e.g. JIRA, SQL, Asana, Google Docs, Scrum/Agile) and design/mockup tools (e.g. Figma, Invision).
• Understanding of operations and how to balance technology and operational investments.

Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with your manager. You must live in a state where Airbnb, Inc. has a registered entity.

How We'll Take Care of You / Compensation

The base pay range for this role is $177,000—$208,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Commitment to Inclusion

Airbnb is committed to an inclusive application and interview process and encourages candidates from diverse backgrounds to apply. Reasonable accommodations are available for candidates with disabilities via the provided contact email.