Senior Product Manager, AI Productivity

Details

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Responsibilities

• Define and articulate a clear product vision and strategy for AI initiatives focused on enhancing employee productivity and collaboration. Develop a comprehensive roadmap aligned with overall company objectives.
• Proactively identify and analyze opportunities to leverage AI to address specific employee pain points, streamline workflows, and improve collaboration across various departments and functions. Conduct user research, market analysis, and competitive assessments to inform product decisions.
• Evaluate and recommend third-party AI solutions, platforms, and tools, considering factors such as functionality, scalability, security, and integration capabilities. Oversee the successful implementation and integration of these technologies into our existing systems.
• Collaborate closely with our Machine Learning team to define product requirements, prioritize features, and guide the development of custom AI-powered solutions tailored to our unique organizational needs.
• Lead and mentor a dedicated "AI Pod" comprising representatives from IT, HR, and our Machine Learning team. Foster a collaborative, agile, and results-oriented environment to ensure effective communication, stakeholder alignment, and the successful delivery of AI-driven products and initiatives.
• Effectively communicate the product vision, strategy, roadmap, and progress to a wide range of stakeholders, including senior leadership, business unit leaders, and end-users. Build strong relationships, manage expectations, and solicit feedback to ensure product success.
• Own and manage the complete product lifecycle, from ideation, user research, and requirements gathering to design, development, testing, launch, iteration, and continuous improvement. Employ agile methodologies to deliver high-quality products iteratively.
• Make strategic decisions regarding product prioritization, feature selection, resource allocation, and trade-offs, balancing business needs, technical feasibility, and user value.
• Define key performance indicators (KPIs) to measure the effectiveness of AI-powered solutions and track their impact on employee productivity, collaboration, and overall business outcomes. Utilize data analytics to identify areas for optimization and drive continuous improvement.
• Ensure that all AI solutions adhere to the highest ethical standards, including fairness, transparency, accountability, and data privacy regulations. Establish governance frameworks and best practices for responsible AI development and deployment.
• Develop and execute change management strategies to drive user adoption of new AI tools and workflows. Provide training, communication, and support to ensure a smooth transition and maximize the impact of our AI initiatives.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Master's degree preferred.
• 5+ years of experience in product management, with a demonstrated track record of successfully launching and managing technology products in a fast-paced environment.
• Significant experience working with Artificial Intelligence (AI) and Machine Learning (ML) technologies, with a strong understanding of their applications and limitations.
• Deep understanding of the AI/ML landscape, including natural language processing (NLP), machine learning, deep learning, and generative AI.
• Proven ability to lead cross-functional teams and influence stakeholders at all levels of the organization.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making and a focus on delivering measurable results.
• Experience with agile product development methodologies and tools (e.g., Scrum, Kanban).
• Familiarity with enterprise software, SaaS solutions, and cloud computing platforms (e.g., AWS, Azure, GCP).
• Strong understanding of user experience (UX) principles and a customer-centric approach to product development.
• Strong security and compliance understanding.
• Experience working in a highly regulated environment.
• Experience in a fast-paced, high-growth company.

Benefits

• Medical Plan, Dental and Vision Plan with generous employee contributions.
• Health Savings Account with company contributions each pay period.
• Disability and Life Insurance.
• 401(k) plan with company match.
• Wellness Stipend.
• Mobile/Internet Reimbursement.
• Connections Stipend.
• Volunteer Time Off.
• Fertility Counseling and Benefits.
• Generous Time off/Leave Policy.
• The option of getting paid in digital currency.