Senior Product Manager - Customer Value

Details

At Eneco, we’re accelerating the energy transition by putting customers at the heart of everything we do. Within our growing Data & Intelligence domain, a dedicated Customer Value data team is being formed to unlock the value of data and drive smarter business decisions. This role sits at the intersection of product management and data analytics, collaborating closely with Marketing, Finance, Commercial, and Customer Service to deliver data-driven products that inform commercial and strategic decisions.

Responsibilities

• Define and drive the roadmap for data products related to churn prediction and customer value measurement, in collaboration with stakeholders across the business.
• Work closely with a multidisciplinary team of data scientists, machine learning engineers, data engineers, and analysts to develop and deliver scalable data products.
• Gather and refine requirements from a wide range of internal users — from marketers to strategists — and turn these into clear priorities for the team.
• Continuously improve the accuracy, explainability, and actionability of churn and value models, ensuring they drive real-world impact.
• Manage stakeholder expectations and align conflicting priorities through structured communication and strong facilitation.
• Champion a product mindset within the data domain, helping shift from project-based work to scalable, reusable data products.

Requirements

• 5+ years of experience as a Product Manager, preferably in a data-heavy or analytics-focused environment.
• Proven track record of delivering data products used by internal stakeholders.
• High data literacy: comfortable discussing metrics, data pipelines, model performance, and data quality.
• Strong stakeholder management skills, with the ability to balance and prioritize diverse needs across the business.
• Familiarity with agile ways of working (e.g., Scrum, Kanban).
• Fluency in English; Dutch is a plus.

Where you'll work / Team

• You'll join the newly-formed Customer Value squad, working alongside data scientists, ML engineers, data engineers, and analysts.
• You’ll be part of the broader product management community at Eneco with access to knowledge sharing, coaching, and growth opportunities.

Benefits

• Gross annual salary between €95,000 and €120,000 (including FlexBudget, 8% holiday allowance, and depending on role a bonus or collective profit sharing).
• FlexBudget (can be paid out, used to buy extra holiday days, or saved).
• Personal and professional development support.
• Hybrid working: roughly 40% in the office and 40% at home (the remaining day you decide what works best for you).

Application / Contact

• For questions about the application procedure contact recruiter Michelle de Bruijn (+31644185819).