Business Developer - Credits Data Domain (Hay 10)

Details

At ABN AMRO, the Credits Data Domain Store (CDDS) Task Force team supports the operational stability, reliability, and efficiency of critical credit data services. The role combines analytical thinking, business understanding, technical knowledge, incident management, and stakeholder management to maintain the continuity and quality of the bank's credit data landscape.

Responsibilities

• Coordinate and resolve production incidents, data issues, and platform disruptions across CDDS teams.
• Investigate complex production problems and perform root cause analyses to identify sustainable solutions.
• Monitor and manage real-time issues, ensuring timely resolution and minimizing impact on data consumers and business processes.
• Coordinate production releases and deployment activities.
• Work with data engineers, architects, product owners, and business stakeholders to diagnose issues and implement corrective actions.
• Own escalations, manage stakeholder expectations, and provide clear communication during incidents.
• Challenge existing processes and propose structural improvements to increase platform stability and efficiency.
• Analyze the impact of incidents and changes across the credit data landscape.
• Support testing, validation, and release readiness activities.
• Drive continuous improvement initiatives focused on operational excellence, resilience, and customer satisfaction.
• Support the lifecycle management of CDDS data products, including analyzing source-system changes, updating mappings and transformations, coordinating decommissioning activities, and ensuring that data products remain accurate, compliant, and fit for purpose.

Requirements

• Strong analytical and problem-solving skills, with curiosity to investigate issues to their root cause.
• Ability to work under pressure while managing multiple priorities, incidents, and stakeholder expectations.
• Experience with incident management, production support, operational processes, or data-related environments.
• Strong ownership and accountability, with the ability to drive issues through to resolution.
• Excellent communication and stakeholder management skills across business and technical teams.
• Ability to ask critical questions, challenge existing approaches, and identify improvement opportunities.
• Understanding of data flows, data models, and system integrations within complex IT landscapes.
• Experience with SQL and data analysis techniques.
• Familiarity with testing processes, release management, and change implementation activities.
• Ability to assess both short-term resolutions and long-term sustainability.
• Resilience, adaptability, and a positive attitude in a dynamic environment.
• Experience in banking, lending, credit data, or financial services is an advantage.

The role is based in an international environment where English is the primary working language. The position follows a hybrid working model with regular collaboration at the Amsterdam headquarters.

Benefits

• Gross monthly salary of €5,304 to €7,577 based on a 36-hour work week, including holiday allowance and a flexible benefits budget.
• Pension scheme.
• Flexible home working and an ergonomic home office setup.
• Five weeks of vacation per year, plus two mandatory days off, with the option to purchase up to four additional weeks.
• Five additional “Banking for better days” for personal development or volunteer work.
• Annual development budget of €1,000, which can accumulate up to €3,000.
• Annual public transport pass covering business and private travel throughout the Netherlands.