Director of Product Management, Platforms

at GitLab

📍 Canada
📍 United States

USD 203,200-345,600 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Details

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab expects team members to incorporate AI into their daily workflows as a productivity multiplier.

Responsibilities

Set the product strategy and roadmap across GitLab.com and GitLab Dedicated, connecting platform capabilities to customer and business outcomes.
Drive improvements in platform reliability, scalability, and operability, including better customer separation and expansion of GitLab.com's cell-based architecture.
Define GitLab.com's rate limits, usage limits, and related monetization approach.
Scale GitLab Dedicated through maintenance-window automation and other operational improvements while controlling costs and improving gross margin.
Expand customer self-service through Switchboard, giving customers tools to monitor, observe, and operate their Dedicated tenants.
Guide capabilities such as customer-initiated disaster recovery and geographic redundancy, and enable earlier access to beta features on GitLab Dedicated.
Reduce the delay between GitLab releases and their availability on Dedicated.
Own the business side of the portfolio as well as the technical product direction, developing profit and loss (P&L) ownership for both platforms and helping establish GitLab.com as a P&L business.

Requirements

Experience leading a product portfolio at director level or with comparable scope, setting direction across multiple related products rather than a single roadmap.
Technical product experience with cloud platforms, infrastructure, or SaaS environments, including tradeoffs involving reliability, scalability, and operations.
Ability to connect product decisions to commercial outcomes, including monetization, operating costs, and gross margin.
Experience translating complex platform challenges into product priorities and working across teams to deliver them.
Ability to lead through product direction and influence in a director-level individual contributor role.
Direct ownership of a product P&L is particularly valuable.
Experience in an organization actively adopting artificial intelligence (AI) is helpful.

Role Details

This director-level role starts as an individual contributor. It is remote and open to candidates based in the United States or Canada, with no specific time zone preference. The SaaS platform portfolio includes GitLab.com and GitLab Dedicated and spans shared-platform growth, single-tenant operations, and customer environment management tools.