Integration Reliability Engineer, Technical Operations

Details

Stripe's Money Management products, including Financial Accounts, Treasury, Global Payouts, Issuing, and Capital, enable businesses and platforms to hold, move, spend, and earn money. The APAC Money as a Service team is based in Singapore and is responsible for bringing these products to Asia-Pacific markets, including building local rails, compliance capabilities, and partner integrations.

Technical Operations owns the day-to-day health of financial partner integrations with banks, card networks, and licensed institutions. This role works across product and platform engineering, partnerships, compliance, and external technical teams.

Responsibilities

• Own the operational health of APAC Money as a Service financial partner integrations across accounts, payouts, and card issuing. Monitor integrations, identify problems early, and drive issues to root cause and durable fixes.
• Act as the primary technical point of contact for regional partners. Run operational reviews, manage escalations end to end, align on product usage and specifications, and track commitments.
• Lead partner-facing technical changes, including onboarding and certifying new integrations, specification changes, migrations, cutovers, and incident reviews.
• Coordinate Stripe engineering, partnerships, compliance, and partner teams.
• Investigate and resolve issues across the stack by reading and writing code, querying data, reviewing logs and partner reports and files, and making scoped changes to Stripe's codebase when appropriate.
• Build reconciliation and anomaly detection systems to ensure that money moving through partner integrations is correct, traceable, and accounted for.
• Remove manual work through code, tooling, or operational improvements.
• Become a domain expert in how money moves through APAC markets, including rails, cutoffs, settlement cycles, file formats, return codes, and partner-specific behavior.
• Document domain knowledge and make it accessible to the broader team.
• Bring partner requirements into product and engineering decisions and define partner readiness for each market launch.

Requirements

• At least 6 years of experience in a technical role such as Technical Operations, Software Engineering, Integration Engineering, or Solutions Architecture, including meaningful experience working directly with external technical counterparts.
• Experience owning working relationships with external partners such as banks, card networks, processors, or similar institutions, including operational reviews, escalations, and cross-organizational technical changes.
• Ability to write high-quality, maintainable code and SQL, navigate unfamiliar codebases, and make scoped changes safely.
• Familiarity with developer tools such as Git.
• Knowledge of payments or money movement technologies and ecosystems, including bank transfers, payouts, card issuing, settlement, or reconciliation.
• Exceptional attention to detail and experience working with specifications, file formats, and financial data.
• Strong oral and written communication skills for technical and non-technical audiences.
• Strong problem-solving skills, including the ability to understand technical systems through code, SQL queries, documentation, partner specifications, debugging programs, logs, domain experts, and raw data.

Preferred Qualifications

• Experience with banking and payment rails, settlement, and reporting conventions in Asia-Pacific markets such as Australia, Singapore, Hong Kong, or New Zealand.
• Experience taking a new partner integration live, including certification, go-live, and hypercare.
• Experience with card issuing, processor, or network integrations, or with ledgering and financial data quality.
• Experience working with distributed teams and partners across US, European, and APAC time zones.
• Experience using AI tools to improve execution, quality, and effectiveness.