Network Triage Specialist

USD 95,000-140,000 per year

MIDDLE

✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 2 Airflow @ 3 Ansible @ 3 BGP @ 3 CI/CD @ 3 GitHub @ 3 Grafana @ 3 Networking @ 3 Python @ 3 Splunk @ 3 Terraform @ 3

Support the global network and ensure uninterrupted client access using proprietary and third-party platforms from vendors including Juniper, Cisco, Arista, and Nokia.
Collaborate with internal teams, including Technical Support, Network Production Engineering, and Telecommunications, to provide daily support for Bloomberg’s market data infrastructure.
Diagnose and resolve connectivity problems impacting customers and stock exchange access.
Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time.
Deliver hardware and software support across various network platforms, such as routers, switches, network sniffers, firewalls, and load balancers.
Work Monday to Friday, 9AM - 6 PM Pacific Time, to align with global network coverage and operational needs.

5+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues.
Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, PIM related internal and external network routing issues in a production environment.
Demonstrated ability to manage service issues with third party service providers, including ISPs and international telecom vendors.
Demonstrated experience with applying analytical skills to problem solve issues and identify trends, working autonomously and collaboratively with external and internal partners.
Fluency in both written and spoken English.
Demonstrated continuous career growth within an organization.

A Networking Degree or similar industry standard networking qualification(s) (e.g. CCNA, JNCIA, or WCNA).
Experience working with stock exchange and market data connectivity.
Experience building monitoring dashboards using products like Grafana, Splunk and Humio.
Understanding of financial markets and underlying technologies in data.
Understanding of multicast deployments using IGMP/PIM/MVR.
Understanding of DWDM and Optical Networking.
Knowledge of Data Center builds and design fundamentals.
Experience with cloud technologies.
Experience troubleshooting and resolving firewall, load balancing and proxy issues in a production environment.
Experience with Python for tooling, automation, and services.
Experience with CI/CD platforms like Github and automation/orchestration platforms (e.g., Airflow, Ansible, Terraform).
Familiar with AI assisted coding tools.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others.
The Company does not provide benefits directly to contingent workers/contractors and interns.