Senior Software Engineer - Grafana Cloud Observability Provider

Details

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale.

We are a 100% remote company with 1,600+ team members across 40+ countries.

This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden.

What is Grafana Cloud?

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack.

Observability Department

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services.

This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla.

Key Responsibilities

• Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications
• Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls. An independent attitude, good communication skills, and transparency are a must.

Requirements

Minimum Qualifications

• Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable.
• In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns
• Experience with cloud-based software development and production systems
• Experience writing clean, maintainable, robust, and performant software
• Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry)
• Experience driving projects from ideation to production.
• Experience with microservices architecture and distributed systems
• Excellent problem-solving and debugging skills
• Experience participating in an on-call rotation and incident management

Preferred Qualifications

• Experience designing and building observability backends for various systems and applications
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Understanding of metrics collection, visualization, and alerting concepts

What you’ll bring to the role

• Ability to take ownership and drive technical implementations working with the upstream community
• Contribute to business conversations, helping shape the long-term strategy
• Passion for observability; willingness to share knowledge by writing documentation and blog posts
• Excellent communication skills
• Relevant open source experience, ideally in the observability domain
• Willingness to become an active member of the OpenTelemetry and Prometheus communities
• Curiosity and enjoyment of learning new programming languages and frameworks
• Good understanding of typical production environments; ideally responsible for operating production services and organizing on-call
• Ability to mentor other team members

Compensation

In Germany, the Base compensation range for this role is €97,034 - €116,441. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here: https://grafana.com/about/careers/#jobs.