Senior Solutions Engineer

at Grafana Labs

📍 Sweden

SEK 1,119,000-1,400,000 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Communication @ 6 Grafana Leadership @ 7

Details

Responsibilities

Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Requirements

5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers
Ability to skillfully articulate our value proposition and the technical advantages of our products
Love solving technical challenges and thrive on bringing creative solutions to our customers
A technical mindset and a desire to grow technically
Must be located in Sweden

Benefits

100% Remote, Global Culture
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
Transparent Communication – Expect open decision-making and regular company-wide updates
Innovation-Driven – Autonomy and support to ship great work and try new things
Open Source Roots
Empowered Teams – High trust, low ego culture that values outcomes over optics
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding – in-person onboarding to learn all about what they do and how they do it
Balance is Key – global annual leave policy of 30 days per annum (3 days reserved for Grafana Shutdown Days)

In Sweden, the OTE (On-Target Earnings) compensation range for this role is SEK 1,119,000 - SEK 1,400,000. All roles include Restricted Stock Units (RSUs).