Senior Staff Software Engineer, Backend - Platform (Core Automation)

📍 United States

USD 253,900-298,700 per year

SENIOR

✅ Hybrid

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 Agentic AI @ 4 Blockchain @ 4 Communication @ 4 Compliance @ 4 Customer Support @ 4 Distributed Systems @ 7 Go Hiring @ 4 LLM @ 4 Leadership @ 4 Technical Leadership @ 4

Details

At Coinbase, our mission is to increase economic freedom in the world. The Core Automation team is building AI-powered operations to automate customer support and compliance processes and to create platform primitives and orchestration solutions that allow other domains to leverage Agentic AI.

This role is remote-first in the USA but is not remote-only: in-person participation is required throughout the year (team and company-wide offsites are held multiple times annually and attendance is expected). Job #: P72990.

Responsibilities

Design and implement Agentic AI systems that power Coinbase's customer support experience and compliance processes.
Design a platform (primitives, orchestration platform, tools, etc.) to allow other domains to quickly leverage Agentic AI to automate their processes.
Interact with stakeholders across organizations that build Coinbase products or are responsible for financial operations.
Participate in shaping the strategy and execution path of Coinbase Platform.
Manage individual project priorities, deadlines and deliverables with technical leadership.
Mentor and train other team members on design techniques and coding standards.
Write high quality, well-tested code to meet customer needs.

Requirements

12+ years of experience in backend software engineering using Golang or similar languages.
Experience taking LLM-based applications to production.
Proven track record delivering impactful solutions that power significant customer flows and processes.
Experience architecting and developing solutions to ambiguous problems with significant impact.
Strong technical knowledge of building distributed systems that process massive scale.
Solid communication skills and the ability to communicate with stakeholders of varying technical backgrounds.
Relentless drive to set and achieve ambitious goals.
Passion for building an open financial system and belief in the power of crypto and blockchain technology.

Nice to haves

Experience with LLMs and Agentic AI, including measuring and improving grounding and reducing hallucinations.
Experience in the customer support, compliance, or financial crimes domains.
Experience making build vs. buy decisions.

Compensation and other notes

Annual base salary range (excluding equity and bonus): $253,895 — $298,700 USD (total compensation may also include equity, bonus eligibility, and benefits including medical, dental, vision and 401(k)).
Coinbase is an Equal Opportunity Employer and provides reasonable accommodations for applicants with disabilities. Coinbase participates in E-Verify in certain locations as required by law.
AI Disclosure: Coinbase is piloting AI tools for initial screening interviews and interview intelligence for transcripts/summaries; these pilots will not make hiring decisions.