Specialist Solutions Architect, Fraud & Risk (Asia-Pacific)

Details

Stripe is a financial infrastructure platform for businesses. The Specialist Solutions Architect will serve as a domain and product expert for Stripe Radar, Stripe's fraud and risk management platform, supporting complex opportunities, customer relationships, go-to-market teams, and product strategy globally.

Responsibilities

• Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally.
• Demonstrate expertise in fraud and risk management trends, including AI-powered detection, processor-agnostic architectures, payment fraud, policy abuse, account takeover, and first-party misuse.
• Develop expertise in advanced fraud-system deployment patterns, including rule management, machine learning model tuning, and manual review optimization.
• Understand risk and identity integrations, including device fingerprinting, identity verification, bot mitigation, and case management.
• Define and share best practices and reusable assets with the broader go-to-market organization.
• Create and refine reference architectures based on product enhancements and customer feedback.
• Partner with the Radar product sales team on complex opportunities, leading solution strategy and owning key customer relationships.
• Partner with the Radar product team to gain early exposure to new products and features.
• Serve as the internal voice of the customer, influencing product and feature prioritization through insights into the competitive landscape and emerging fraud vectors.
• Act as an escalation point for complex technical issues and work with Stripe's engineering team to drive them to resolution.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.

Requirements

• 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety.
• Deep working knowledge of the fraud and risk ecosystem, including card-not-present payment fraud, account takeover, first-party misuse, and policy or content abuse.
• Knowledge of risk management architectures, including rules engines, machine learning models, and manual review queues in fraud decisioning.
• Knowledge of fraud-detection signals and data, including device and IP data, behavioral biometrics, identity verification, and graph-based analysis.
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how technologies and systems interact.
• Exceptional communication, presentation, and interpersonal skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Ability to build strong collaborative relationships with business partners.
• Ability to work effectively with ambiguity in an unstructured, fast-moving environment.
• Strong proficiency in English and Mandarin; the role requires communication with customers based in the China region.

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications.
• Experience with processor-agnostic fraud solutions and multi-processor payment environments.
• Experience with risk management for platforms and marketplaces, subscription services, and digital goods.
• Familiarity with liability-shift programs, chargeback guarantees, and value-based pricing models for risk products.
• Understanding of extending fraud protection across the payment lifecycle, including payouts, in-person payments, and recurring billing.
• Experience as a subject matter expert in a relevant industry, vertical, or product.