AV Engineer, Platform & Automation

Details

Build and own the software layer supporting Anthropic's audiovisual and collaboration systems across a growing global office portfolio. This role focuses on internal tools, platform integrations, automation, fleet health monitoring, room testing, and production services for AV Engineering, AV Operations, and Events.

Responsibilities

• Design, build, and ship internal tools and integrations for monitoring, testing, and managing AV and collaboration systems.
• Develop fleet health monitoring and automated room testing that identify failures proactively and open actionable tickets.
• Integrate device and platform APIs, including Q-SYS, Logitech Sync, Google Meet hardware, digital signage, Jira, Slack, PagerDuty, and Google Workspace.
• Automate provisioning, configuration baselines, drift detection, certificate renewal, and asset data management.
• Own administration and lifecycle management for AV software platforms, including firmware and software releases, staged rollouts, and rollback plans.
• Operate internal tools as production services with monitoring, alerting, service metrics, and runbooks.
• Establish engineering practices including source control, code review, automated testing, CI/CD, logging, observability, and release management.
• Bring AV configuration under version control and establish standards for integrator deliverables and acceptance testing.
• Enable non-developers to contribute safely through templates, guardrails, and review processes.
• Partner with Security, IT Engineering, and Network teams on least-privilege API access, secrets management, and enterprise integration standards.
• Gather requirements, prioritize the tooling roadmap, and determine whether to build, buy, or work with vendors to address operational gaps.

Requirements

• 10+ years of experience across AV, collaboration, or IT systems engineering, including 4+ years writing, shipping, and maintaining production code.
• Fluency in at least one general-purpose programming language such as Python, Lua, Go, or TypeScript, plus shell scripting.
• Experience with Git-based workflows, code review, automated testing, CI/CD, logging, and observability.
• Understanding of DSP and control systems, conferencing platforms, room devices, signal flow, and AV-over-IP.
• Experience building integrations with REST APIs, webhooks, and vendor SDKs, including authentication, rate limits, pagination, retries, and partial failure handling.
• Experience owning production tools or services over time, including troubleshooting, maintenance, and handoff.
• Experience defining engineering practices for teams whose contributors may not be developers.
• Bachelor's degree or equivalent combination of education, training, and experience.

Additional Experience

• Q-SYS Lua scripting and plugin development.
• Logitech Sync, CollabOS, and Google Meet hardware administration through Google Admin Console and Admin SDK.
• Google Workspace APIs, GCP services such as Cloud Run, Cloud Scheduler, Pub/Sub, and Secret Manager, and Terraform or other infrastructure-as-code tools.
• Jira, Slack, and PagerDuty APIs and automation.
• Crestron, Extron, or other control-system programming.
• Dante, AES67, NDI, multicast, VLANs, QoS, and other AV-over-IP networking fundamentals.
• LLM-based automation, agentic automation, LLM-assisted internal tools, or MCP integrations.
• Prometheus, Grafana, containerized deployment, Q-SYS Level 2, or CTS certification.

Work Arrangement

The role is based in the San Francisco or New York City office and is expected to be in the office 50% of the time. It includes up to four weeks of domestic and international travel annually and business-hours escalation coverage for owned tools and platforms.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office environment designed for collaboration.