Global Head of Security Operations Center

Details

ING Hubs Poland is hiring an experienced cybersecurity leader to shape the future of a global bank's security operations. The Global Head of Security Operations Center will lead worldwide security operations, safeguard digital assets, and drive the incident response strategy.

Responsibilities

• Develop and implement the global SOC vision, strategy, and roadmap aligned with the bank's cybersecurity objectives.
• Direct 24/7 SOC operations, including threat monitoring, incident detection, response, and escalation procedures.
• Lead, mentor, and build a high-performing global SOC team while fostering continuous learning and improvement.
• Oversee the selection, deployment, and optimization of security monitoring tools, SIEM solutions, and automation platforms.
• Coordinate responses to major security incidents, ensuring timely communication and resolution.
• Collaborate with IT, risk management, compliance, and business units on incident response and risk mitigation.
• Define SOC KPIs, provide regular reports to executive leadership, and recommend improvements.
• Ensure SOC operations comply with relevant regulations and internal policies, including FFIEC, GDPR, and SOX.
• Represent the SOC in discussions with internal and external auditors.
• Collaborate with local SOC teams, IT, risk management, and executive stakeholders across multiple locations.

Requirements

• Master's or bachelor's degree in Information Security, Computer Science, or a related field.
• More than 10 years of experience in information security, including at least 5 years in SOC leadership roles, preferably in financial services or another highly regulated sector.
• Proven experience managing global teams and complex, cross-border, and multi-regional SOC environments.
• Strong knowledge of security operations, threat intelligence, incident response, SIEM, and security automation.
• Relevant certifications, such as CISSP or CISM.
• Excellent communication, crisis management, and stakeholder engagement skills.

The role reports to the Global Head of Security Detection and Response. The role naming convention in the global ING job architecture is "IT Area Lead II."