IT Asset Management (Itam) Analyst [Contract-To-Hire]

at X (Twitter)

📍 New York City, United States
📍 Palo Alto, United States
📍 San Jose, United States
📍 Bastrop, United States

USD 72,800-156,000 per year

USD 35-75 per hour

MIDDLE

✅ On-site

Used Tools & Technologies

Not specified

Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Security @ 2 Google Sheets @ 6 Communication @ 3 Jira @ 2 ServiceNow @ 2 Reporting @ 6 Compliance @ 3

Details

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Responsibilities

Maintain an accurate inventory of all hardware assets.
Track the lifecycle of assets from procurement to decommissioning, ensuring proper documentation and updates in the asset management system.
Support the procurement process by reviewing asset requirements, assisting with purchase orders, and ensuring proper acquisition of assets.
Conduct regular audits and reconciliation of IT assets to ensure compliance with internal policies and external regulations.
Generate regular reports on asset status, usage, lifecycle, and disposal for management review.
Ensure that all IT assets are properly secured and decommissioned for data protection and disposal.
Liaise with various departments (IT, Finance, Procurement, Legal) to ensure seamless asset management and resolve asset-related issues.
Continuously evaluate and improve processes for asset and inventory management, implementing best practices for efficiency and accuracy.

Requirements

You are a detail-oriented IT Asset Management Analyst with:
- A Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).
- 2+ years of experience in IT asset management, IT operations, or a related field.
- Familiarity with asset management software such as ServiceNow and Jira.
- Strong analytical and reporting skills with the ability to use and identify formulas in Google Sheets and/or Excel.
- Understanding of IT lifecycle management and industry best practices.
- Familiarity with compliance, IT security protocols, and data protection regulations.
- Excellent written and verbal communication skills.

Preferred Qualifications

ITIL, IAITAM certification, or other relevant certifications in asset management.
Experience with cloud-based asset management tools (e.g., Google Apps).
Understanding of industry standards for asset management and auditing (e.g., ISO 19770).
Experience working in a mid to large, enterprise-level organization.

At X, our team values accuracy, efficiency, and security in IT asset management. Apply now to join our team!