Manager, Technical Deployment (Financial Services)

at Anthropic

📍 New York City, United States

USD 240,000-450,000 per year

SENIOR

✅ Hybrid

✅ Visa Sponsorship

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 7 Communication @ 7 Compliance @ 4 LLM @ 4 Machine Learning Marketing Scoping @ 4 Security @ 4

Details

Anthropic is building a Forward Deployed Engineering team to help ambitious organizations adopt Claude through transformative, safe, and lasting AI solutions. Technical Deployment Leads own customer engagements end-to-end, while Forward Deployed Engineers own the technical artifacts and production applications.

As Manager of Technical Deployment for Financial Services, you will own engagement portfolio health, set delivery-quality standards, build scalable playbooks and evaluation frameworks, and influence Anthropic’s product direction. This is a player-coach role requiring credibility in architecture discussions with engineering leaders, executive-level customer presence, and the ability to lead complex engagements directly. You will not write production code, but you will pressure-test the technical decisions made by Technical Deployment Leads and Forward Deployed Engineers.

Responsibilities

Hire, develop, and retain a team of Technical Deployment Leads supporting Financial Services engagements.
Set standards for delivery judgment, technical fluency, and customer presence.
Directly manage each Technical Deployment Lead through regular 1:1s, clear expectations, feedback, and growth plans.
Own portfolio health, identify engagements that are on track or at risk, intervene when delivery drifts, and run engagement quality reviews.
Own customer outcomes, maintain executive relationships, run steering committees, and represent Anthropic with senior business, risk, and engineering leaders.
Work with Forward Deployed Engineering managers to staff engagements and adjust staffing as scope changes.
Lead the most complex engagements, including delivery planning through production deployment.
Set standards for statements of work, MVP scoping, value measurement, and defensible impact stories.
Codify reusable solution patterns, evaluation frameworks, and technical playbooks.
Partner with Sales to qualify engagements, shape scope, and inform statements of work.
Partner with Marketing and Sales on Financial Services go-to-market materials, reference cases, and positioning.
Run engagement reviews, knowledge-sharing sessions, escalation support, and team operating rhythms.
Set team goals tied to customer outcomes.
Surface delivery lessons and emerging Financial Services use cases to Product and Research.
Uphold Anthropic’s values and ensure Technical Deployment Leads represent the company’s culture in customer environments.
Travel to customer sites 25–50% of the time.

Requirements

8+ years of experience leading enterprise AI/ML delivery, including at least 3 years directly managing people responsible for delivery outcomes.
Experience building and leading technical delivery teams in enterprise environments, ideally embedded or forward-deployed teams working at client sites.
Experience delivering AI, ML, or LLM-based agentic solutions into production.
Understanding of solution patterns, integration approaches, and production deployment challenges.
Financial Services experience, including delivery of technology programs within banks, insurers, or asset managers.
Understanding of how model risk, security, and compliance reviews affect technology deployments.
Ability to communicate credibly with CIOs, chief risk officers, and heads of engineering.
Ability to navigate architecture discussions, evaluate technical trade-offs, and assess whether proposed agent designs are realistic.
Experience with value-based scoping, including total cost of ownership and return on investment quantification, as well as post-deployment impact measurement.
Experience building a team, practice, or function from an early stage and creating structure in ambiguous environments.
Executive presence and the ability to communicate effectively with senior leaders and delivery teams.
Strong written and verbal communication skills, including the ability to translate technical complexity into clear narratives.
Bachelor’s degree or an equivalent combination of education, training, and experience.
Relevant field of study demonstrated through coursework, training, or professional experience.

Compensation

Annual salary: $240,000–$450,000 USD.

Logistics and Benefits

Location-based hybrid policy: Staff are expected to work from one of Anthropic’s offices at least 25% of the time; some roles may require more office time.
Anthropic sponsors visas and makes reasonable efforts to assist with visa processes when an offer is made, supported by an immigration lawyer.
Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office collaboration spaces.