Product Manager, Consumer Bank Network

Details

Stripe is a financial infrastructure platform for businesses. The Consumer Bank Network team builds consumer experiences for connecting financial accounts and making payments across Financial Connections and Link. The team owns user experiences spanning onboarding, authentication, checkout, and returning-user experiences, using product design, experimentation, and personalization to reduce friction, improve conversion, and support payment method adoption.

Responsibilities

• Set the product strategy and priorities for consumer conversion, growth, and payment method adoption across Financial Connections and Link.
• Build a pipeline of experiments, including targeted UX improvements and new growth opportunities. Define hypotheses, success measures, and guardrails, then use results to determine what to ship, change, or stop.
• Partner with Design and User Research to understand consumer behavior and create intuitive experiences across consent, authentication, bank selection, and error recovery.
• Partner with Engineering and Data Science to build personalized consumer experiences using machine learning and adaptive experimentation.
• Improve conversion and payment method adoption while balancing user value, business outcomes, and consumer trust.
• Own measurement of conversion, activation, and payment method adoption. Analyze consumer cohorts and use cases, and distinguish product impact from changes in traffic mix.
• Work with Engineering to improve reliability and experience quality, resolve friction, and make it easier to deliver and evaluate product changes.
• Lead work across Link, Payments, Financial Connections, Partnerships, Risk, Legal, and other cross-functional teams.
• Address merchant needs while maintaining focus on high-impact opportunities.
• Represent the product to Stripe users and external partners by showcasing and building demos and prototypes with Engineering, Design, and Go-to-Market teams.

Requirements

Minimum Requirements

• A track record of growing consumer products, with direct ownership of measurable improvements in activation, conversion, adoption, or repeat use.
• Experience leading an experimentation program, including forming hypotheses, interpreting results, and adapting approaches when evidence challenges assumptions.
• Strong consumer product judgment and UX instincts, including the ability to work closely with designers and make complex or unfamiliar tasks feel simple and trustworthy.
• Strong analytical skills and a practical understanding of statistics, including experimental design, statistical power, confidence intervals, funnel analysis, and cohort analysis.
• Experience partnering with engineers and data scientists on technically complex products, balancing growth, quality, and implementation cost.
• Autonomy and persistence to turn ambiguous problems into shipped improvements, align teams around clear priorities, and communicate reasoning in writing and conversation.

Preferred Qualifications

• Experience with payments, wallets, consumer fintech, marketplaces, or subscription products.
• Experience with personalization, recommendation systems, or incentive programs, including evaluating long-term impact and economics.
• Experience building consumer and B2B2C products where consumer needs, merchant requirements, and platform constraints shape the user experience.