Research Program Manager, Human Data Campaigns

Details

About the Team

OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams.

About the Role

As a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team.

This role is based in our San Francisco HQ.

Responsibilities

• Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks.
• Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions.
• Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim.
• Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights.
• Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management.
• Scale Your Impact: Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities.

You might thrive in this role if you:

• Are proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights.
• Are proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows.
• Are proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making.
• Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch.
• Enjoy being part of an ambitious and technically-minded team.
• Have experience working at large scale across a portfolio of projects.
• Want to get your hands dirty; grit and creative problem solving will be required daily.
• Have an action-oriented and deeply curious mind.
• Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you.
• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization.
• Thrive in dynamic environments and can navigate ambiguity with ease.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.