Senior Network Solution Engineer (Weekend Coverage)

at Nvidia

📍 Santa Clara, United States

USD 140,000-270,200 per year

SENIOR

✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI Debugging @ 4 Go @ 6 Linux @ 4 Networking @ 4 Python @ 6 Software Development @ 4

Assist various network and AI cluster support teams in reproducing, resolving, and root causing sophisticated customer issues
Work with NVIDIA R&D teams to rapidly develop bug fixes, workarounds, and solutions for customers using NVIDIA’s network technologies
Work directly with customer engineers on live triage of critical and high-profile issues
Become an authority in NVIDIA Spectrum-X networking used in AI clusters
Develop support and analysis tools to help analyze and root cause field issues
Daily use of ground breaking AI tools for software development, log and trace analysis, and source code debugging
Spend a portion of time working directly within an R&D team developing core software
Occasional work on holidays to support critical customers

Candidates must have software development experience in the networking industry either for a network hardware manufacturer or software integrator
Candidates must have experience working directly with customers and support groups to triage and resolve critical in-field, in-production networking problems
Bachelor’s degree in software engineering, computer engineering or related (or equivalent experience)
5+ years of experience developing software (C, C++, Python, or Go)
5+ years of experience directly supporting end-customers, partners, or integrators for network equipment and infrastructures
Experience analyzing, developing, and debugging at least 2 of the following: Linux NIC drivers, switch ASICs and SDKs, embedded network device firmware, Linux based network equipment (routers, switches, gateways, etc), network operating systems
Expert knowledge of Ethernet and IP routing down to the protocol’s byte level
Ability to analyze and learn evolving end-to-end systems flow, quickly learn how unfamiliar software layers are integrated, and be able to find logic bugs within an increasingly complex environment
Passion and motivation to isolate, root cause, and resolve high impact issues with executive visibility

The standard work schedule for this role is Wednesday through Sunday.