Customer Support Jobs
Customer Support is the professional function of helping customers resolve product, account and service issues. In technology organisations, it commonly involves troubleshooting software, handling enquiries, documenting cases and coordinating technical escalations with engineering teams.
Browse 51 open Customer Support jobs from 11 companies including Vinted, OpenAI, and Airbnb. Popular hiring locations include San Francisco, United States, and Kaunas.
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Customer Support Salary Ranges
Pay is quoted per market: the same role is worth several times more in one city than in another, so a single figure spanning countries would describe none of them. 44 of these 51 listings publish a salary. Markets with fewer than 8 disclosed salaries are not shown.
Median yearly pay by country, each in the currency named in its own row
| Country | Median | Middle 50% | Currency | Listings |
|---|---|---|---|---|
| United States | $237,000 | $218,000 – $279,000 | USD | 33 |
Median yearly pay by metro, each in the currency named in its own row
| Metro | Median | Middle 50% | Currency | Listings |
|---|---|---|---|---|
| San Francisco, United States | $240,000 | $228,000 – $301,000 | USD | 11 |
| Santa Clara, United States | $245,000 | $228,000 – $258,000 | USD | 8 |
A job open in more than one place is counted by each market it is open in, so the Listings column adds up to more than the number of listings.
Seniority and Work Setup for Customer Support Roles
- Intern
- 4% — 2 of 51 Customer Support jobs
- Middle
- 37% — 19 of 51 Customer Support jobs
- Senior
- 65% — 33 of 51 Customer Support jobs
A role can be open to more than one level, so the shares add up to more than 100%.
- Remote
- 27% — 14 of 51 Customer Support jobs
- Hybrid
- 39% — 20 of 51 Customer Support jobs
- On-site
- 37% — 19 of 51 Customer Support jobs
A role can offer more than one arrangement, so the shares add up to more than 100%.
1 offers visa sponsorship and 10 offer relocation assistance.
Skills Commonly Paired with Customer Support
- AI
- 67% — 34 of 51 Customer Support jobs
- Machine Learning
- 31% — 16 of 51 Customer Support jobs
- Payments
- 29% — 15 of 51 Customer Support jobs
- LLM
- 25% — 13 of 51 Customer Support jobs
- Python
- 25% — 13 of 51 Customer Support jobs
- Compliance
- 18% — 9 of 51 Customer Support jobs
- GenAI
- 18% — 9 of 51 Customer Support jobs
- API
- 16% — 8 of 51 Customer Support jobs
Top Companies Hiring for Customer Support
Employers with the most open Customer Support jobs
Where Customer Support Jobs Are Located
Where these Customer Support jobs are based
| Location | Open jobs |
|---|---|
| San Francisco, United States | 14 |
| United States | 12 |
| Kaunas, Lithuania | 8 |
| Santa Clara, United States | 8 |
| Vilnius, Lithuania | 8 |
| New York City, United States | 6 |
| Seattle, United States | 5 |
| Berlin, Germany | 2 |
51 Open Customer Support Jobs
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