Senior Public Sector Solutions Architect

at GitLab

📍 United States

USD 154,200-231,300 per year

SENIOR

✅ Remote

Used Tools & Technologies

Not specified

Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Marketing @ 4 Security @ 4 Software Development @ 4 CI/CD @ 3 Communication @ 7 Mentoring @ 4 Audit @ 4 Compliance @ 4 Cloud Computing @ 4 AI @ 4

Details

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: team members are expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab embraces a high-performance culture driven by values and continuous knowledge exchange.

Responsibilities

Act as a trusted technical advisor to U.S. government and public sector customers, owning the technical evaluation and validation stages of the sales cycle.
Provide technical expertise throughout the pre-sales process, including tailored demos, technical presentations, hands-on workshops, and on-site engagements as needed.
Design and deliver proofs of concept (POC) and proofs of value (POV); provide tender and audit support and technical input into proposals.
Collaborate with sales and cross-functional teams to shape and execute account strategies that drive GitLab adoption in government environments.
Create Customer Success Plans capturing technical success criteria and handoff details to ensure smooth deployment and adoption.
Build and deepen relationships with technical and business stakeholders and serve as a customer advocate internally to Product, Sales, and Marketing.
Maintain and expand expertise in GitLab and related technologies, including modern software development, operations, cloud practices, and create reusable examples and assets for customers and partners.
Run Value Stream Assessments to identify opportunities for customers to improve software delivery with GitLab.
Mentor other Solutions Architects, contribute to team learning initiatives, improve technical collateral and documentation, and share subject matter expertise internally.

Requirements

Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, guiding customers through evaluations and solution design.
Hands-on experience using GitLab and familiarity with modern software development and operations practices such as CI/CD, DevSecOps, and automation.
Experience with cloud computing platforms and related technologies in regulated or security-conscious environments.
Ability to connect technical solutions to measurable business or mission outcomes and advise senior stakeholders on tradeoffs and options.
Strong communication and relationship-building skills; comfortable leading customer meetings, demos, and value-focused conversations in partnership with sales and cross-functional teams.
Interest in continuous learning, mentoring, and applying transferable experience to deepen expertise in GitLab, AI, and DevSecOps.

About the team

The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a distributed group of trusted technical advisors who help government customers evaluate and adopt the GitLab DevSecOps platform. The team collaborates asynchronously across time zones using GitLab and handbook-first practices to share knowledge, reusable examples, and best practices. Team members help address public sector challenges such as security, compliance, and mission-critical software delivery and contribute customer insights that influence product direction.

Compensation and Location

United States Salary Range: $154,200 - $231,300 USD (base salary range for U.S. residents; does not include bonuses, equity, or benefits).
This is a remote role for U.S.-based candidates; GitLab hires globally for many roles but some positions may have location-based eligibility requirements.