Senior Solutions Architect, Financial Services

Details

GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab expects team members to incorporate AI into their daily workflows as a productivity multiplier.

Responsibilities

• Serve as a trusted technical advisor to financial services customers in the New York area.
• Lead technical discovery, demonstrations, and validation activities, including proofs of value, to show how GitLab’s AI-powered DevSecOps platform addresses technical, regulatory, and business needs across the software lifecycle.
• Own technical evaluations as the Directly Responsible Individual, including solution design, proof-of-concept and proof-of-value ownership, workshop design, and technical support for tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams on account strategies supporting customer acquisition and expansion in financial services.
• Build relationships with technical practitioners and business stakeholders at banks, fintechs, and other financial institutions.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices within financial services risk, governance, and compliance requirements.
• Conduct competitive analysis and positioning for complex opportunities.
• Share customer feedback, use cases, integration needs, and field insights with Product Management, Engineering, Sales, and Marketing.
• Mentor other Solutions Architects, contribute to team learning initiatives, improve technical collateral and documentation, and share subject matter expertise.
• Focus during the first year on driving GitLab platform adoption in commercial financial services accounts across North American time zones, influencing revenue growth through solution selling, and building long-term customer relationships.

Requirements

• Experience in technical pre-sales, consulting, or related roles involving solution design, technical evaluations, and adoption planning.
• Ability to solve broad, highly complex customer issues, including integration challenges and cross-functional technical scenarios.
• Knowledge of the end-to-end software development lifecycle, including DevSecOps, continuous integration, continuous deployment, security, and cloud concepts.
• Hands-on familiarity with GitLab or similar source code management, CI/CD, and collaboration platforms.
• Experience facilitating workshops, leading proofs of concept or proofs of value, and contributing to technical assessments, audits, or tender responses.
• Ability to adapt technical and business communications for practitioners, leaders, and executive stakeholders.
• Strong relationship-building and customer-focused skills, including listening, constructive challenge, and internal advocacy for customer requirements.
• Interest in continuous learning, mentoring, and developing expertise in GitLab, AI, and DevSecOps.

Team

The Solutions Architect team is part of GitLab’s Sales organization and collaborates asynchronously across regions. The team works closely with Sales, Product Management, Engineering, and Marketing to share practices, develop reusable technical content, and bring field feedback into the business.

Compensation and Benefits

• United States base salary range: $154,200–$231,300 USD per year.
• Sales roles are eligible for incentive pay targeted at up to 100% of the offered base salary.
• Benefits include health, financial, and well-being support; flexible paid time off; team member resource groups; equity compensation and an employee stock purchase plan; a growth and development fund; and parental leave.
• All GitLab roles are remote, although some roles may have specific location-based eligibility requirements.