Senior Risk Manager IT, Transformation & Outsourcing

Details

International Card Services (ICS), a wholly owned subsidiary of ABN AMRO Bank N.V., is seeking an experienced risk professional to manage risk within a major transformation programme, with a strong focus on outsourcing and third-party risk management (TPRM). The role combines independent challenge with a hands-on, delivery-focused approach.

Responsibilities

• Drive and coordinate agreed risk outcomes across transformation and outsourcing milestones, focusing on ICT and third-party risks.
• Identify, assess and mitigate risks across design, implementation, migration and transition to business-as-usual.
• Translate risk appetite and regulatory requirements into clear conditions and actions.
• Deliver an updated control framework for managing the outsourced relationship across the full contract scope.
• Ensure alignment with outsourcing, operational resilience and regulatory obligations.
• Provide independent, constructive challenge to programme management, vendors and governance bodies.
• Maintain oversight of the programme's evolving risk profile and drive timely execution of mitigation plans.
• Escalate material risks, control gaps, dependencies and unresolved conditions.
• Prepare risk advice on risk acceptance, remediation priorities and readiness for key governance decisions.
• Coordinate risk input from IT Risk, Operational Risk, Security, Compliance, Legal, Procurement, Privacy and Business Continuity Management.
• Deliver risk insights and reporting to support timely decision-making.
• Provide an induction programme on vendor risk management for the ICS risk team and business owners.
• Report directly to the Head of IT Risk.

Requirements

• Significant experience in IT and cyber risk, operational risk, technology risk or non-financial risk management.
• Proven experience working in large and complex transformation programmes.
• Strong knowledge of outsourcing, third-party risk management and operational resilience.
• Experience with technology migrations, major change initiatives or outsourced service transitions.
• Experience assessing migration risks involving data integrity, interface continuity, transaction processing and reconciliation.
• Ability to assess strategic, operational, technology, cyber, regulatory and contractual risks in an integrated manner.
• Confidence to constructively challenge senior stakeholders and programme leadership.
• Strong stakeholder management skills across business, technology, risk, legal and vendor organisations.
• Ability to translate complex risks into clear decisions, conditions and actionable mitigation measures.
• Strong ownership in driving agreed risk outcomes and delivering results through stakeholders.
• Financial services experience, third-party assurance experience and knowledge of relevant regulatory requirements are advantageous, including DORA, EBA Outsourcing Guidelines and GDPR.
• Experience with modern payment infrastructure, large-scale transaction processing, cloud and API-driven technologies is advantageous.
• Good spoken and written English and Dutch.

Benefits

• Competitive salary based on a 36-hour workweek.
• Personal development budget of EUR 1,000 per year.
• Opportunities to attend technology seminars and events.
• Personal and professional development opportunities.
• Support for work-life balance, vitality and fitness.
• Broad development opportunities and potential career prospects across the CRO Cyber & IT organisation at group level.