Senior Software Engineer, Content Platform

Details

As a Senior Software Engineer on Marketing Technology’s Content Platform team, you’ll provide hands-on technical leadership to build a no-code or low-code platform to bring together a thoughtful user experience for Marketing to author, segment, and plan lifecycle management of communications on onsite (airbnb.com, in-app) and offsite (emails, push notification) channels.

You and your team will own the serving and hydration of billions of heavily personalized pieces of marketing content. Knowing that any downtime in our systems results in a loss of trust from our customers and loss of revenue from our marketing channels, you will help own the quality and uptime of our systems.

You’ll be working alongside with a team of talented software engineers to improve our usability of the platform of tools, reducing time-to-market for our internal teams, and develop technical strategic planning towards driving a best-in-class platform. You will also work closely with XFN partners like design, product and marketing stakeholders to dive deep to solving problems that have direct monetary impact on our business.

Responsibilities

As a Senior Software Engineer on Content Platform, you will:

• Work with cross-functional partners including product managers, designers and marketing managers to design and deliver high-quality products across multiple channels that directly contribute to Airbnb’s revenue.
• Lead efforts to architect and build technology for serving marketing content to guests and hosts across Airbnb’s stack—including our web frontends, GraphQL API gateway & business logic layer, and storage layer.
• Make heavy use of our mature DevAI stack to explore, build and verify your work.
• Think user first: you might optimize user experience page performance by improving our rendering layer, or how we fan out and fetch data in the backend.
• Work with customers to identify usability issues and proactively fix them.
• Build relationships with engineers in product orgs (e.g. Relevance, Stays, Experiences) and partner with them to support company-wide initiatives.

Requirements

• 6+ years of experience in a hands-on software engineering role.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Technical leadership: hands on experience leading project teams, setting technical direction and strategy and mentoring engineers.
• Demonstrated comfort in working in a fullstack environment—you might be a backend expert, but are happy building client components; or a client expert who is happy building efficient APIs.
• Passionate about efficiency, availability, technical quality and system quality.
• Passion to level-up those around you through curiosity and fostering a collaborative and inclusive team environment.
• Proven experience in defining product strategy and helping drive alignment with cross-functional leaders and stakeholders.
• Strong communication and collaboration skills with experience driving initiatives that span across teams.
• San Francisco Bay Area Location preferred
• Bonus:
  • If you’ve worked in and/or have opinions about the current state of Marketing Technology.
  • If you have demonstrable Agentic AI experience with production applications, or have explored enough in your spare time to be able to speak to it.

Benefits

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list.

Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected].