Solutions Architect Manager, Startups & SMB

at Stripe

📍 Dublin, Ireland

EUR 145,800-218,800 per year

MIDDLE

✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

API @ 3 Communication @ 6 Distributed Systems @ 3 Leadership @ 5 Marketing Payments @ 3

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Solutions Architecture Team partners with users to realize their full potential through prescriptive solutions that drive growth and success.

The Startups and SMBs team works with founders, C-level executives, product and engineering teams, developers, finance leaders, and other stakeholders at innovative startups and SMB businesses building their businesses and financial infrastructure with Stripe. The Solutions Architecture team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, and Product teams to develop and execute strategies for Stripe’s users and prospects.

Responsibilities

Lead, build, and mentor a world-class pre-sales engineering team serving startups and SMBs.
Partner with cross-functional teams to drive segment, regional, and account strategy and execution plans.
Recruit, hire, lead, retain, and coach the presales team, and advocate for presales within the organization.
Mentor and facilitate training for early-talent associates.
Maintain a positive, growth-oriented environment while motivating Solutions Architects in a fast-paced and changing environment.
Partner with Sales, Marketing, Professional Services, Product, Development, and other technical teams on joint go-to-market initiatives that improve user outcomes and drive revenue growth.
Establish strong relationships with key decision-makers and build credibility at all organizational levels.
Facilitate customer meetings, support complex evaluations and problem-solving, and handle challenging customer environments.
Drive collaboration across teams and influence stakeholders throughout the organization.
Build scalable processes to ensure the team meets evolving business needs.
Monitor industry trends and competitive dynamics to shape user-engagement strategy.
Represent Stripe at industry events, conferences, and customer business reviews.
Champion user and customer feedback to influence product direction and feature priorities.
Act as an escalation point for user technical issues.

Requirements

Based in Dublin or willing to relocate.
At least 3 years of experience in pre-sales leadership on a technical team.
At least 10 years of experience in a technical sales role, such as Solutions Architect or Consultant.
Proven experience building and leading high-performing solutions architecture or presales teams in a SaaS or usage-based business.
Experience leading teams serving startups and SMBs.
Strong communication, presentation, group-facilitation, and executive-engagement skills.
Strong understanding of human-centric customer experience, enterprise systems and architecture, middleware, and related technologies.
Bachelor’s degree or equivalent military experience.
Ability to travel according to business needs.

Preferred Qualifications

Payments industry experience.
Technical sales experience with APIs, distributed systems, databases, and/or developer tools.
Energy, enthusiasm, and passion for helping customers succeed.
Strong executive presence and ability to foster deep relationships with users.