Staff Solutions Architect, AI Subject Matter Expert

Details

GitLab is seeking a Staff Solutions Architect and AI Subject Matter Expert to serve as the deepest technical authority for one product group within the Solutions Architecture organization. The role supports prioritized, complex enterprise opportunities and works closely with Account Solutions Architects, Product Management, Product Marketing, Engineering, and Post-Sales Solutions Architects.

The position may specialize in one of the following product groups:

• Security & Compliance: GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and AI governance.
• Platform: GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture.
• Core DevSecOps: GitLab Premium, CI/CD, source code management, Orbit, Artifact Central, and migrations.
• AI & Competitive: GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.

Success is measured through technical win rate, bookings on SME-engaged opportunities, product-category commit attainment, consumption growth, Proof of Value conversion rate, evaluation cycle time, time from technical win to production use, reuse of enablement assets, Account SA confidence, and the quality of feedback provided to Product.

Responsibilities

• Act as the technical authority for the selected product group on prioritized opportunities, from discovery and architecture through trials and Proof of Value evaluations.
• Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain GitLab's differentiation.
• Design and improve standardized Proof of Value templates with clear, repeatable success criteria.
• Equip account teams for product launches with Product Management and Product Marketing by building demos and talk tracks and turning customer wins into reference stories.
• Serve as an escalation point for Account SAs and Post-Sales SAs on complex product questions, integrations, and objections.
• Transfer Proof of Value success criteria and architecture decisions to Post-Sales SAs when opportunities close, remaining involved until the customer's first production workload uses the product.
• Provide structured field feedback, competitive insights, and customer requirements to Product Management and Engineering.
• Help manage early-access and design-partner programs and represent GitLab at customer events, conferences, industry working groups, and through published content.
• Build reference architectures, demo environments, competitive battlecards, Proof of Value playbooks, and enablement content.
• Mentor Account SAs and contribute to GitLab's global SME community of practice.

Requirements

• Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering.
• Deep hands-on expertise in one of the following domains: application security testing, supply chain security and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
• Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery in a customer-facing pre-sales context.
• Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept or Proof of Value evaluations with defined success criteria and executive sign-off.
• Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
• Ability to lead whiteboard sessions with engineers and present business cases to executives in the same meeting.
• Strong written communication skills, including the ability to turn complex topics into clear playbooks.
• Comfort working asynchronously across time zones with Sales, Product, and Engineering.
• Public speaking, published technical content, open source contributions, or certifications in Kubernetes, cloud architecture, or security are optional.

Benefits

• Benefits supporting health, finances, and well-being.
• Flexible paid time off.
• Team Member Resource Groups.
• Equity compensation and Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave.
• Home office support.

The role is distributed and all-remote. The United States base salary range is $166,200–$279,900 USD and excludes bonuses, equity, and benefits. GitLab provides equal employment opportunities and reasonable accommodations during the recruiting process.