Staff Solutions Engineer - West Coast

Details

Teleport is the AI Infrastructure Identity Company, helping organizations secure every human, machine, workload, and AI agent with cryptographically secured identity. The company is remote-first and globally distributed.

In this role, you will help the sales team drive revenue growth by evangelizing Teleport's technology through demonstrations and technical discussions. You will collaborate with infrastructure engineering and security teams, partner with account executives and other solutions engineers, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You will support strategic accounts and must be based in the Pacific or Mountain time zones.

Responsibilities

• Partner with Account Executives and Account Managers to expand technical discovery and map Teleport's capabilities to customer initiatives.
• Architect and deliver demos and proof-of-concepts showcasing Zero Trust principles, human and non-human identities, identity governance, and identity security.
• Act as a trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
• Advise on protecting sensitive datasets and model endpoints with identity-based controls.
• Position Teleport as a solution for eliminating API keys and static tokens in machine pipelines.
• Support customers exploring AI and LLM use cases, including secure infrastructure for training and inference workloads.
• Provide feedback to Product and Engineering on feature gaps and market needs.
• Collaborate with Marketing on thought leadership around identity and AI security.
• Support channel and technology partners with technical enablement.
• Contribute to go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimization, conferences, brand evangelism, and meetups.
• Demonstrate empathy, resilience, humility, and a willingness to learn from feedback.

Requirements

• 8+ years of experience in pre-sales engineering, solutions architecture, DevSecOps, or another highly technical customer-facing role.
• Experience using, configuring, and debugging Linux machines and network issues.
• Strong understanding of Kubernetes, including hands-on troubleshooting.
• Strong knowledge of at least one cloud computing platform.
• Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale, including source control, code reviews, unit testing, and agile principles.
• Advanced understanding of identity security and modern Zero Trust security approaches.
• Ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools.
• Strong understanding of system architecture, provisioning, and administration.
• Familiarity with AI/LLM infrastructure, including GPU clusters, data governance, inference workloads, ML pipelines, and related security requirements.
• Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues.
• Ability to engage technical and executive stakeholders with credibility and clarity.
• Strong presentation, demonstration, and whiteboarding skills.

Benefits

• Extensive health coverage.
• Annual expense budget.
• Rest and recovery policies.
• Retirement savings plans.
• Professional development opportunities.

Teleport is an equal opportunity employer. Candidate privacy information is available in the Job Applicant Privacy Policy and Notice of Collection.