Technical Program Manager, Cloud AI Partnerships

Details

The Product & Platform teams are responsible for delivering OpenAI's products and capabilities, including ChatGPT, the API platform, and enterprise offerings, to customers worldwide. Technical Program Managers partner with product, engineering, design, and go-to-market teams to drive execution at scale.

This role supports critical AI deployments across strategic cloud partners and owns end-to-end execution across internal engineering teams and external partner organizations. The work includes engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through.

The role is based in San Francisco, California, and follows a hybrid work model requiring three days in the office per week.

Responsibilities

• Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption.
• Own integrated technical roadmaps across OpenAI and partner teams, including milestones, dependencies, risks, resourcing needs, and sequencing for joint commitments.
• Own launch readiness across cloud partner platforms, including readiness checklists, blocker tracking, joint go/no-go reviews, and post-launch stability follow-through.
• Act as a primary technical interface to partner engineering organizations, coordinating deployment, capacity, incidents, and open engineering issues.
• Drive alignment across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market teams.
• Provide clear reporting on program status, issues, risks, and decisions required for senior leaders and stakeholders.
• Convert open issues into prioritized plans with clear owners, workbacks, and closure paths.
• Help build repeatable and efficient development and launch pipelines for OpenAI models on partner platforms.

Requirements

• Substantial technical program management leadership across infrastructure, platform, or large-scale engineering work, with experience owning complex programs end to end.
• Experience leading complex partner-facing programs across company boundaries with clear operating rhythms and sustained follow-through.
• Understanding of cloud architectures, AI/ML deployment, model serving, and the practical integration challenges of bringing advanced AI systems to production.
• Direct experience with major cloud or AI platforms, including model integration, launch, and customer onboarding.
• Familiarity with how foundation models are integrated, packaged, launched, and operated through partner platforms or marketplaces.
• Experience with inference systems, model serving, accelerator-backed infrastructure, or distributed systems.
• Ability to balance strategic priorities with rapid, high-quality execution in fast-moving environments.
• Strong communication skills with engineers, executives, and external partners, including the ability to create alignment without direct authority.
• Ability to operate effectively in ambiguous, scaling environments and organize complex cross-functional work.
• Strong judgment regarding risk, sequencing, target dates, and credible launch plans.
• Alignment with OpenAI's mission to expand responsible access to advanced AI systems.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.