Data Center Technician Manager

Details

Nebius is building a full-stack AI cloud platform supporting developers and enterprises from data and model training through production deployment. The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of Data Center Technician and Data Center Facilities Engineering staff at the Oklahoma data center. The role owns performance, development, scheduling, and accountability across both disciplines and serves as the primary on-site operational authority when the Data Center IT Manager is unavailable. The position is primarily focused on team management and data center operations, with technical work performed when needed.

The role is onsite and includes on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events.

Responsibilities

• Own daily operational performance for Data Center Technician and Data Center Facilities Engineering staff.
• Assign shift coverage, set priorities, balance workloads, and ensure work is tracked, delegated, and completed.
• Conduct one-on-one meetings, provide structured performance feedback, set development goals, track progression, and manage performance concerns with HR and the Data Center IT Manager.
• Ensure effective shift handoffs covering open incidents, vendor work, abnormal system conditions, deferred tasks, and escalated items.
• Serve as the on-site operational escalation authority during active incidents.
• Coordinate incident response across managed teams, the Lead Data Center Technician, Senior Data Center Facilities Engineer, and technical specialists.
• Manage vendor and contractor activity on the data center floor and in engineering zones.
• Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, and oversee execution quality.
• Drive technical training and development, identify skill gaps, arrange training, validate completion, and support career progression.
• Lead hiring activities, conduct structured competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers and onboarding.
• Maintain a safe, inclusive, and high-performance team culture.
• Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
• Make routine decisions regarding workflow, staffing, escalation, and corrective actions.
• Provide ongoing coaching, training, and performance feedback.

Requirements

• Proven first-line management experience leading, developing, and holding technical teams accountable in shift-based, mission-critical operations.
• Deep technical credibility in data center technician operations and/or facilities engineering.
• Cross-disciplinary understanding sufficient to direct escalations, assess work quality, and evaluate readiness across both functions.
• Strong operational judgment, including assigning and reprioritizing work, managing incidents, and making shift-level decisions.
• Experience with performance management, development plans, underperformance, career progression, and promotions in partnership with HR.
• Clear, structured communication with technicians, facilities engineers, IT managers, global engineering teams, vendors, and senior leadership.
• Proficiency in operational reporting and metrics tracking, including identifying performance trends and recommending improvements.
• Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management.
• Ability to stand for extended periods, typically four or more consecutive hours during active shift operations.
• Ability to safely lift, carry, and position equipment weighing up to 50 pounds independently, using team-lift protocols or mechanical aids for heavier loads.
• Ability to work at heights, in confined spaces, under raised floors, within rack enclosures, and along cable management pathways.
• Ability to work in variable-temperature environments, handle small components and precision cabling, read wiring diagrams, and push or pull wheeled equipment weighing up to 500 pounds on level surfaces.

Benefits

• Base compensation range of $125,000–$145,000 USD per year.
• 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan with up to a 4% company match and immediate vesting.
• Paid parental leave: 20 weeks for primary caregivers and 12 weeks for secondary caregivers.
• Remote work reimbursement of up to $85 per month for mobile and internet.
• Company-paid short-term disability, long-term disability, and life insurance.
• Career growth and learning opportunities.
• Flexibility and ownership.
• Collaborative and innovative culture.
• Opportunity to work on AI projects in an international environment.
• Nebius is an equal opportunity employer. Applicants must be authorized to work in the country in which they apply and must provide proof of employment eligibility.