Data Center Technician Manager

Details

Nebius is building a full-stack AI cloud platform supporting developers and enterprises from data and model training through production deployment. The Data Center Technician Manager is a first-line people manager responsible for the daily operational performance and development of Data Center Technician and Data Center Facilities Engineering staff at the Missouri data center location.

The role is the primary operational and people-management layer between these teams and the Data Center IT Manager. It owns performance, development, scheduling, accountability, shift-level decisions, incident coordination, vendor activity, and team development. Technical work may be performed when needed, but the primary responsibility is managing the assigned team and data center operations.

Responsibilities

• Own the daily operational performance of Data Center Technician and Data Center Facilities Engineering staff.
• Assign shift coverage, set priorities, balance workloads, and ensure work is tracked, delegated, and completed to Nebius standards.
• Conduct regular one-on-one meetings, deliver structured performance feedback, set development goals, track progression, and manage performance concerns with HR and the Data Center IT Manager.
• Ensure effective shift handoffs covering incidents, vendor work, abnormal system conditions, deferred tasks, and escalated items.
• Serve as the on-site operational escalation authority during active incidents and coordinate responses across managed teams and technical specialists.
• Manage vendor and contractor activity, verify qualifications, enforce safe working practices, review and approve Methods of Procedure within assigned authority, and oversee execution quality.
• Drive technical training and development, identify skill gaps, arrange training, validate completion, and support career progression.
• Lead hiring activities, conduct competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers and onboarding.
• Maintain a safe, inclusive, and high-performance team culture.
• Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
• Make routine decisions regarding workflow, staffing, escalation, and corrective actions.
• Provide ongoing coaching, training, and performance feedback.

Requirements

• Proven first-line management experience leading, developing, and holding technical teams accountable in shift-based, mission-critical operations.
• Deep technical credibility in data center technician operations and/or facilities engineering.
• Cross-disciplinary understanding sufficient to direct escalations, assess work quality, and evaluate readiness across both functions.
• Strong operational judgment, including work assignment and reprioritization, incident management, and shift-level decision-making.
• Experience delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions.
• Clear, structured communication with technicians, facilities engineers, IT managers, global engineering teams, vendors, and senior leadership.
• Proficiency in operational reporting and metrics tracking, including identifying performance trends, surfacing risks, and recommending improvements.
• Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management.
• Ability to stand for extended periods, typically four or more consecutive hours during active shift operations.
• Ability to independently lift, carry, and position equipment weighing up to 50 pounds, with team-lift protocols or mechanical aids for heavier loads.
• Ability to work at heights, in confined spaces, in variable temperatures, and with small components, precision cabling, connector installations, equipment labels, interface indicators, and wiring diagrams.
• Ability to safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces.

On-Call Requirement

The role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.

Benefits

• Base compensation range of $125,000–$145,000 USD.
• 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan with up to a 4% company match and immediate vesting.
• Paid parental leave: 20 weeks for primary caregivers and 12 weeks for secondary caregivers.
• Remote work reimbursement of up to $85 per month for mobile and internet.
• Company-paid short-term disability, long-term disability, and life insurance.
• Career growth and learning opportunities.
• Flexibility and ownership.
• Collaborative and innovative culture.
• Opportunity to work on impactful AI projects.

Nebius is an equal opportunity employer. Applicants must be authorized to work in the country in which they apply and must provide proof of employment eligibility. Reasonable accommodations are available during the application process.