Engineering Manager, Member Lifecycle

Details

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

We’re looking for 2 Engineering Managers to join our Member Lifecycle (MLC) domain. MLC owns three core areas: Member Engagement and Communication, New Member Acquisition, and General Vinted Content Capabilities.

This role focuses on Member Engagement and Communication - ensuring our members receive relevant, timely, and valuable communication across 20+ markets. In this area, our platforms power billions of touchpoints each month across email, push, inbox notifications, and in-app messages.

As an Engineering Manager in this space, you will lead a fully autonomous, cross-functional team. Depending on your strengths and interests, you will take ownership of one of our core communication platform streams:

• Braze Team: Leading the full integration, scalability, and technical direction of Braze at Vinted. You will integrate Braze with internal tools (including AI capabilities and localisation), manage our external vendor relationship, and enable Marketing and Research teams to execute targeted, high-impact lifecycle communications.
• Vinted CRM (VCRM) Team: Leading our scalable in-house messaging platform and touchpoint architecture. You will drive consent management (how members opt in/out across markets in alignment with Legal and Compliance), define communication quality standards, and build smarter send rules that cut noise, eliminate spam, and ensure messages stay relevant.

Together, we protect members from irrelevant communication while empowering teams across Vinted to reach them effectively and drive marketplace growth.

In this position, you’ll

• Platform & Delivery Ownership: Own the delivery and evolution of critical communication platforms powering millions of members in 20+ markets. Align roadmaps with key stakeholders across Product, Marketing, Legal/Compliance, and external partners.
• People & Team Leadership: Grow, mentor, and retain an autonomous, high-performing team of engineers. Foster a healthy, high-trust engineering culture where people thrive and do their best work.
• Engineering Excellence: Set and uphold high standards of technical direction, system resilience, and engineering quality across all deliverables.
• Deliver on commitments and key results, reporting on them transparently: flag risks early with a dated path to green.
• Turn ambiguous or complex situations into actionable proposals: frame the options, recommend a direction, and drive decisions with clear timelines.
• Lead the technical strategy and roadmap within your team, finding innovative ways to maximise the value and scalability of our messaging ecosystem.
• Partner with Product, Analytics, and Data Science to foster a strong culture of experimentation, using data and test results to guide decisions.
• Work closely with a wide variety of stakeholders, including Marketing, other product teams, Legal, and external technology partners.
• Keep processes lightweight, pragmatic, and outcome-oriented, applying Agile and Lean principles where they genuinely help.
• Support your team's personal and professional growth through coaching, regular feedback, and performance and compensation reviews.
• Build and maintain a high-trust team culture where engineers embrace healthy debate, hold each other accountable, and take collective ownership of results.
• Collaborate with Engineering leads across Vinted to drive continuous improvements across the wider engineering organisation.

About you

• Proven leadership track record: Experience leading software engineering teams and consistently delivering impactful results.
• Predictable delivery & scoping: Skilled at managing scope, establishing trade-offs, and setting priorities hand-in-hand with Product.
• People-first mentorship: Demonstrated experience in hiring, scaling teams, and developing engineers through structured coaching, candid feedback, and career development.
• Clear communication: Strong written and verbal communication skills in English, comfortable presenting proposals and aligning with engineers, senior leadership, and external partners.
• Decisiveness & ownership: You bring proposals rather than just raising problems, and you're comfortable driving decisions forward.
• Data-driven mindset: Experience leveraging experimentation, user metrics, and working alongside analysts or data scientists to inform technical and product direction.
• Domain expertise (Strong advantage): Experience with Braze, in-house CRM architectures, marketing automation, or large-scale messaging/notification systems. Experience managing vendor relationships is a plus.
• Pragmatic with modern tech: Comfortable working with modern tooling, including evaluating where AI features add real value and where they do not.
• Adaptability: Resilient, flexible, and comfortable navigating shifting business priorities.

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Access to all the tools & tech needed for work
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Private health insurance
• Confidential Employee Assistance Program (EAP) for you and your family
• Frequent team-building events
• A personal monthly budget for shopping on Vinted
• A dog-friendly office
• In Vilnius office: gym & in-house meals at friendly prices
• In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast

Working at Vinted

Workation policy

Better balance holidays with workdays by working remotely! Up to 90 days per year in the EU, of these, 21 days can be spent globally. For non-EU citizens, it's 21 days worldwide. This can be combined with time off for vacation or personal time.

Individual learning budget

Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2-year period to support your personal and professional development.

Hybrid work

Our hybrid model, with 2 recommended office days a week, gives you and your team the flexibility to decide if and when you want to work from home, and when to catch up in person.

Equal opportunity

We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match!

The gross monthly salary range for this position is: €7.083 — €9.583 EUR