Forward Deployed Engineer

at Sentry

USD 190,000-230,000 per year

SENIOR

✅ Hybrid

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI Android @ 6 Communication @ 6 Java @ 6 JavaScript @ 4 Node.js @ 4 Observability @ 1 PHP @ 6 Performance Monitoring @ 1 Python @ 4 React @ 6 Ruby @ 6 Sentry Software Development @ 6 iOS @ 6

Details

Sentry helps developers fix errors and performance issues before users notice. Trusted by more than 200,000 organizations, Sentry is building an AI-native future for application monitoring.

The Forward Deployed Engineer role combines hands-on software engineering with Solutions Engineering and implementation work. You will work closely with strategic customers, often inside their codebases and workflows, to integrate the Sentry SDK, configure observability, build custom integrations and prototypes, and turn deployment learnings into repeatable patterns for Sentry's teams.

Responsibilities

Translate customer pain points and objectives into implementation plans, workshops, and best practices that demonstrate business value.
Work in customer codebases, with permission, and deliver pull requests that fully configure Sentry and ensure data is flowing from day one.
Add custom telemetry for critical user journeys and build the corresponding dashboards and alerts.
Lead migrations from existing observability tools by configuring customer Sentry organizations, introducing Sentry, and removing legacy solutions.
Work carefully in live environments, stay within the approved scope and access, test thoroughly, and deliver pull requests that customer engineers can confidently merge.
Embed with customer engineering teams, including on site when helpful.
Build repeatable playbooks and tooling from one-off deployments.
Help define how forward-deployed engagements are scoped and measured.
Share deployment learnings with Product and Engineering.

Requirements

3+ years of experience combining Software Engineering and Solutions Engineering or Implementation experience, including at least 1 year as a Forward Deployed Engineer.
Hands-on experience with programming languages and frameworks such as JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, and native mobile development for iOS and/or Android.
Excellent communication and presentation skills, with credibility in front of engineers and engineering leaders.
Strong problem-solving skills and a knowledgeable, can-do approach.
Interest in developer tools, open-source software, and the software development life cycle.
Ability to develop solutions, scripts, code samples, demonstrations, and customer-facing technical collateral.
Bonus: experience with observability, application performance monitoring, or error-monitoring tools; migrating customers from another vendor; or building a forward-deployed or customer-engineering function.

Compensation and Benefits

The total compensation range Sentry reasonably expects to pay for this position is $190,000 to $230,000 USD. Actual compensation depends on factors including work location, education, experience, skills, and job-related knowledge. The role is eligible for applicable employee benefit plans and programs, including incentive compensation, equity grants, paid time off, and group health insurance coverage.