Founding Forward Deployed Engineer

Details

Glean is building a Work AI platform that combines enterprise search, an AI Assistant, and scalable AI agents on a secure, open platform. The platform includes more than 100 enterprise SaaS connectors, flexible LLM choice, robust APIs, and Enterprise and Personal Knowledge Graphs.

You will join as a founding member of Glean's forward deployed team and operate with the autonomy and accountability of a founder. Working in a pod with Forward Deployed Product Managers, you will collaborate directly with C-suite leaders at influential companies and with Glean's engineering and product teams to discover and build new product surfaces.

Responsibilities

• Create Glean's next product surfaces through 0-to-1 product development.
• Identify unsolved customer business problems and design and ship new solutions.
• Lead deep opportunity discovery, form product hypotheses, and validate them directly with customers.
• Act as a technical partner to customer C-suite executives, explaining technical solutions, expected outcomes, and risks.
• Scale successful solutions by working with the core research and development team to make products repeatable and scalable.
• Collaborate with Glean's core engineering and product teams to shape the evolution of the platform.
• Travel 25–50% of the time.

Requirements

• A founder mindset, with the ability to investigate customer problems, identify what to build, and move quickly in ambiguous environments.
• A track record of building production software from scratch and shipping products used by people at scale.
• Production AI experience, including prompt engineering, agent development, evaluation frameworks, and deployment at scale.
• Strong full-stack programming skills and a deep understanding of enterprise systems.
• Business acumen and the ability to connect customer problems to product hypotheses.
• Strong customer communication and relationship-building skills, including the ability to communicate effectively with executives and technical teams.
• Sound builder's judgment, including the ability to assess feasibility, simplify scope, identify problems early, and work independently.
• Curiosity, resourcefulness, and a willingness to investigate problems deeply.
• 4+ years of experience in technical roles with a track record of shipping production software.

Nice to Have

• Experience as a founder, at a top-tier technology company, or in a forward deployed engineering role.
• A technical degree in computer science, engineering, mathematics, or a related field.
• Deep familiarity with LLMs, retrieval systems, and evaluation frameworks.
• Experience driving technology adoption inside large enterprises.

Location

• Hybrid, with 3–4 days per week in one of Glean's San Francisco Bay Area offices.
• The role requires 25–50% travel.

Compensation & Benefits

• Annual salary range: $160,000–$270,000.
• Compensation is determined by factors including location, level, job-related knowledge, skills, and experience.
• Certain roles may be eligible for variable compensation, equity, and benefits.
• Medical, vision, and dental coverage.
• Generous time-off policy.
• 401(k) plan.
• Home office improvement stipend.
• Annual education and wellness stipends.
• Regular company events and healthy lunches daily.
• Inclusive and diverse company culture.

As part of the interview process, candidates complete a brief AI-focused exercise or discussion covering how they think about, design, and use AI to drive impact.