Full Stack Staff+ Software Engineer, Consumer Monetization

Details

Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. The team works across purchasing flows, payments, subscriptions, billing, and shared capabilities that support new products, offers, and distribution channels.

The role involves shaping purchasing experiences and monetization capabilities across OpenAI products. This is a hands-on technical leadership position with ownership of architecture, implementation, and product outcomes. The work spans web experiences, product APIs, shared components, checkout conversion and performance, pricing models, offers, and customer purchasing experiences.

Responsibilities

• Architect and build purchasing experiences end to end, from frontend interactions through product APIs and backend integrations.
• Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights.
• Develop shared checkout components and monetization capabilities supporting new products, pricing models, offers, and distribution channels.
• Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results.
• Lead initiatives from exploration and prototyping through implementation, rollout, and ongoing operation.
• Shape frontend and product API architecture while balancing immediate delivery with maintainability and reuse.
• Work across engineering teams and business functions to turn complex requirements into effective customer experiences.
• Provide technical leadership through hands-on development, design reviews, and mentorship.

Requirements

• Demonstrated technical ownership at Staff level or beyond, including shaping architecture and delivering substantial initiatives across teams.
• Strong experience building sophisticated web applications and the backend APIs that power them.
• Experience taking customer-facing products from ambiguous ideas through production and ongoing iteration.
• Understanding of how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes.
• Experience using experimentation and A/B testing to determine what to build and measure impact.
• Ability to make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems.
• Clear communication across functions and the ability to move work forward without a fully defined roadmap.
• Enjoyment of hands-on engineering while helping other engineers develop their judgment and broader ownership.
• Experience in e-commerce, growth, checkout, subscriptions, offers, or monetization is particularly valuable. Direct payments experience is helpful but not required.

Benefits

• Equity, performance-related bonuses for eligible employees, and benefits including medical, dental, and vision insurance.
• Health Savings Accounts, flexible spending accounts, commuter benefits, and a 401(k) plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, office closures, and paid sick or safe time.
• Mental health and wellness support, life and disability coverage, and an annual learning and development stipend.
• Daily meals in offices and eligible meal delivery credits.
• Relocation support for eligible employees.

The role is based in San Francisco and requires working in the office three days per week. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.