Product Manager, ChatGPT Sites

Details

About the Team:

The ChatGPT team builds products that help people and organizations turn ideas into useful software, workflows, and experiences with AI. The team works across research, engineering, design, safety, go-to-market, and operations to bring powerful AI capabilities into products that are intuitive, reliable, and trusted.

About the Role:

We’re looking for a deeply technical Product Manager to lead ChatGPT Sites, a product area focused on helping users create, run, and manage software-powered experiences with ChatGPT. The ideal candidate has a software engineering background, has built and shipped real systems, understands modern development workflows, and can translate that experience into product leadership. You should be comfortable reasoning about backend systems, authentication, storage, application architecture, deployment workflows, enterprise requirements, and developer experience. This role is based in San Francisco, CA and uses a hybrid work model of 3 days in the office per week. The company offers relocation assistance to new employees.

Responsibilities

• Own the product strategy, roadmap, and execution for ChatGPT Sites.
• Partner closely with engineering, research, design, safety, security, data, go-to-market, and customer-facing teams to build robust product experiences.
• Define product requirements for a full-stack product surface, including user experience, backend capabilities, identity, storage, reliability, permissions, and enterprise readiness.
• Work with engineering to reason through technical tradeoffs across architecture, scalability, performance, reliability, and user experience.
• Build for a wide range of users, from consumers creating their first software-powered experience to enterprises adopting AI-assisted development workflows.
• Develop product capabilities that help users create, modify, deploy, and manage software more effectively with AI.
• Translate ambiguous technical possibilities into clear product direction, milestones, and success metrics.
• Represent user needs across developer experience, enterprise administration, safety, security, and usability.
• Help establish the quality, trust, and operational standards needed for AI-assisted software creation at scale.

Requirements

• 5+ years of experience across product management, software engineering, technical leadership, founder/operator roles, or equivalent hands-on product-building experience.
• Software engineering background or meaningful hands-on experience building and shipping production software.
• Comfortable discussing system design, APIs, authentication, storage, deployment, observability, reliability, and enterprise requirements with engineering teams.
• Strong product judgment and ability to turn technically complex systems into simple, useful user experiences.
• Interest in developer tools, AI-assisted coding, DevOps, infrastructure, and the future of software development.
• Ability to operate from first principles in ambiguous, fast-moving environments.
• Experience building products for both individual users and enterprise customers.
• Highly collaborative with the ability to align engineering, research, design, safety, security, and business stakeholders around clear product priorities.
• Care deeply about craft, reliability, trust, and making powerful technical systems accessible to broad audiences.

Benefits

• Base pay range: $293K – $385K (offers equity). The base pay offered may vary by location and individual factors. Total compensation may include equity and performance-related bonuses.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts: Health FSA, Dependent Care FSA, and commuter expense accounts.
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents, 20 weeks for non-birthing parents) plus paid medical and caregiver leave.
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and additional paid company office closures.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company emphasizes safety and inclusive perspectives in building AI systems. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities.