Product Policy - Youth Policy Manager

Details

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT Store, Codex, and the OpenAI API. As a member of this team, you will be instrumental in developing policy approaches that enable both innovative and responsible uses of AI so that our groundbreaking technologies truly benefit all people, with a specific focus on youth.

About the Role

This role will shape Product Policy’s approach to youth’s use of and experiences with AI, supporting our growing investments in creating safe, age-appropriate, and beneficial experiences for young people across our platforms. Areas such learning and education, age appropriate experiences and more. This will include partnering across teams to develop policies that support safe, age-appropriate, and positive experiences for young people.

You will work closely with product, research, integrity, safety, and operations teams to understand young people’s needs, anticipate risks, and prevent misuse across our tools and products.

This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. There will be travel required for this role.

You’ll be responsible for

• Developing and maintaining policy frameworks that govern how OpenAI products are designed, launched, and operated for youth (including the broad spectrum of needs within that bucket), including standards for age-appropriate experiences, access, privacy, learning, wellbeing, content, family involvement, and other youth-related considerations.
• Partnering cross-functionally with Product, User Ops, Legal, Safety, Integrity, Research, Communications, and Global Affairs to align on youth needs, risk, product launches, incident response, and external commitments.
• Translating policy into practice by creating clear implementation standards, product requirements, enforcement protocols, and escalation paths that engineering, operations, integrity, and trust and safety teams can embed directly into OpenAI’s products and systems.
• Identifying opportunities to leverage data, research, expert input, and feedback from young people and families to inform and improve our policy work.

Requirements

We’re looking for someone with expertise in youth technology, education, or young people’s experiences with digital products—particularly as these areas relate to AI—who can partner closely with product teams to shape responsible platform policy and experiences. Ideal candidates bring a strong understanding of the youth and AI policy landscape and can translate that expertise into clear, practical guidance for product teams and company leadership.

You’ll might thrive in this role if you;

• Have 4+ years of experience in youth technology, trust and safety, policy, research, education/ed tech, child development, or a related field, with exposure to how technology platforms design for and manage risks affecting youth.
• Have specific and deep experience with product work, partnering with technical teams to shape responsible and age-appropriate product development.
• Possess excellent communication skills, with a demonstrated ability to communicate with product managers, engineers, researchers, policy experts, and executives alike.
• Are comfortable with ambiguity and enjoy taking work from zero to one.
• Are a creative thinker with an eye for opportunities to use data, research, and user insights to inform policy.
• Understand how young people, families, educators, civil society, governments, enterprise customers, and other stakeholders think about youth use of and experiences with AI.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.