Production, Quality & Chain of Custody (COFC) Business Analyst

at Bloomberg

📍 New York City, United States

USD 105,000-130,000 per year

MIDDLE

✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Audit BI @ 5 Communication @ 6 Compliance Oracle @ 3 Power BI @ 5 Reporting @ 5 Tableau @ 5

Details

At Bloomberg Supply Chain, the Production, Quality, and Chain of Custody (COFC) Business Analyst provides global operational oversight, process governance, analytics, and continuous improvement leadership for the lifecycle of IT equipment, including PCs, laptops, servers, storage media, and edge devices. Equipment is configured, deployed, returned, inspected, repaired, sanitized, and redeployed across regional operations.

The role partners with regional operations, engineering, logistics, quality, and support organizations to improve operational performance, standardize workflows, strengthen controls, and deliver business insights.

Responsibilities

Build partnerships across regional supply chain and operational teams to understand workflows, challenges, and improvement opportunities.
Support audit readiness, compliance initiatives, and operational controls related to equipment and media handling.
Lead global continuous improvement initiatives focused on operational efficiency, quality, compliance, and scalability.
Analyze operational data to identify trends, risks, bottlenecks, and optimization opportunities.
Design and maintain dashboards, KPIs, and executive reporting for operational and strategic decision-making.
Develop and maintain process documentation, SOPs, process maps, and operational standards.
Drive standardization and governance across regional production and chain-of-custody operations.
Support operational readiness for new workflows, tools, and business initiatives.

Requirements

7+ years of experience in supply chain, operations, logistics, or process improvement roles.
Experience managing or supporting IT equipment lifecycle operations and/or storage media handling.
Strong analytical skills and experience translating operational data into actionable insights.
Experience with ERP systems such as SAP or Oracle.
Proficiency with operational reporting tools, including Excel, Visio, Power BI, Qlik, and Tableau.
Demonstrated process mapping and workflow optimization experience.
Experience creating SOPs, operational procedures, and process documentation.
Strong stakeholder management and communication skills.
Ability to work effectively across multiple teams and regions.

Preferred Qualifications

LEAN, Six Sigma, or other continuous improvement certifications.
Experience with chain of custody, data sanitization, or regulated asset handling processes.
Experience building dashboards using Tableau, Power BI, or similar business intelligence platforms.
Knowledge of inventory management, reverse logistics, or asset recovery operations.
Strong presentation and executive communication skills.
Intellectual curiosity and a proactive approach to operational improvement.

Benefits

Benefits may include merit increases, incentive compensation for exempt roles, paid holidays, paid time off, medical, dental, vision, short- and long-term disability benefits, 401(k) matching, life insurance, and wellness programs.