Revenue Technology Analyst

Details

As a Revenue Technology Analyst on GitLab's Revenue Technology team, you will support and maintain the technology stack that powers go-to-market teams. You will work with Revenue Operations, Pre- and Post-Sales Strategy, Enablement, IT, and other teams to identify process gaps, support integrations and automations, and translate business needs into technical solutions. You will also maintain documentation and knowledge repositories for processes, support paths, and tooling standards in an all-remote environment.

The role works with tools including Gong, Clari, Outreach, ZoomInfo, Salesforce, and related revenue technologies. The team does not own Salesforce.

Responsibilities

• Support execution of the technical roadmap for the revenue lifecycle across a 10+ tool technology stack.
• Support and maintain end-user workflows, including provisioning, user support, troubleshooting, and ongoing maintenance.
• Support stakeholder requests and communication across the revenue technology stack.
• Identify gaps in processes, integrations, and automations; recommend improvements; and assist with implementation and expansion of the technology stack.
• Help evaluate new solutions as needed.
• Support vendor coordination, including procurement, renewals, and quarterly business reviews, in partnership with IT, Privacy, Legal, and Finance.
• Partner with Marketing Operations, IT, Enablement, Privacy and Legal, Revenue Strategy, Sales Strategy, and Sales Data Analytics to support tool implementation, adoption, and aligned reporting definitions.
• Partner with Revenue Operations and Strategy to build and maintain reporting and dashboards within revenue tools.
• Document workflows, support processes, and troubleshooting guidance to enable first-tier sales support and self-service.
• Use internal AI solutions to automate and streamline processes within the Revenue Technology team and across go-to-market workflows.

Requirements

• Experience in Sales Operations, Revenue Operations, Customer Success Operations, system administration, or analytics roles supporting go-to-market teams.
• Hands-on experience with at least two revenue or sales tools, such as Gong, Clari, Outreach, Groove, ZoomInfo, Gainsight, Kantata, or similar tools.
• Understanding of systems connectivity and data sharing, including integrations, automations, permissions, and data management concepts.
• Experience using AI in day-to-day workflows, ideally including building agents and artifacts that improve productivity.
• Exposure to workflow and tooling changes, vendor processes, tool evaluations, rollouts, requirements gathering, implementation planning, or enablement.
• Ability to identify workflow, process, and tooling gaps and turn them into practical improvements.
• Strong analytical and problem-solving skills, including building or contributing to reporting and dashboards.
• Clear, inclusive communication skills and the ability to collaborate across Sales, Customer Success, Professional Services, Revenue Operations, IT, Enablement, Strategy, Legal, and Privacy teams.
• Ability to work effectively in an all-remote, asynchronous environment, prioritize work, and communicate proactively.
• Interest in GitLab and alignment with its values.

Helpful but not required: experience with AI or automation tools such as Workato, Zapier, or large language model-powered workflows; familiarity with business-to-business SaaS go-to-market motions; and data skills including Salesforce reporting, business intelligence, SQL, or Python.

Team

The Revenue Technology team partners with Revenue Operations, Sales Strategy, Enablement, and related teams to support GitLab's go-to-market motion through its revenue tools. The team is fully remote and globally distributed, and values asynchronous collaboration, clear communication, strong ownership, and a positive end-user experience.

Compensation and Benefits

The United States base salary range for this role is $95,000–$160,800 USD. This range applies to United States residents and does not include bonuses, equity, or benefits. Grade level and salary are determined based on factors including education, experience, knowledge, skills, abilities, internal equity, market data, and geographic location.

Benefits include health, financial, and well-being support; flexible paid time off; team member resource groups; equity compensation and an employee stock purchase plan; a growth and development fund; and parental leave.

All GitLab roles are remote, although some roles may have location-based eligibility requirements.