Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
AI @ 6
BI
Communication @ 7
Dashboarding @ 4
Data Engineering
Data Science
ELT @ 6
ETL @ 6
Experimentation @ 4
LLM
Machine Learning @ 7
Mathematics @ 6
Python @ 6
SQL @ 6
Statistics @ 7
dbt @ 6
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Glean is building a world-class Data Organization composed of product data science, applied science, data engineering, and business intelligence groups. This applied science role focuses on online A/B experimentation, evaluation of AI use cases, and ML measurement problems.
Responsibilities
- Collaborate with product data science and engineering teams to identify techniques, tooling, and process improvements in online A/B experimentation to support rigorous decision-making across product domains.
- Develop and maintain the A/B experimentation platform based on stakeholder feedback.
- Write code or identify vendors to deploy techniques to production in a scalable manner that is easy to use by engineering, product data science, product management, and design teams.
- Conduct end-to-end evaluations of use cases such as document and URL uploads, including evaluation set generation, evaluation criteria, and methods for interpreting results.
- Break down end-to-end evaluations into granular evaluations of tasks and skills, including content summarization, analysis and generation, multi-step reasoning and strategizing, tool selection and use, coding, and system design.
- Design, develop, and own best practices, tools, and processes for evaluation problems such as query intent classification, statistical methods for handling LLM stochasticity, and industry benchmarking.
Requirements
- A master's degree holder with 5+ years of experience, or a PhD holder with 3+ years of experience. The degree should be in statistics, mathematics, computer science, or another quantitative field.
- Strong statistics and/or machine learning skills, with experience applying them to tangible improvements in products, internal tools, and processes.
- Advanced proficiency in Python, including the ability to maintain an internal source-controlled library used by others.
- Concise and precise written and verbal communication skills, with strong technical documentation abilities.
- Proficiency in SQL and the modern data stack, such as source-controlled dbt pipelines for ETL/ELT.
- Experience defining product KPIs and guardrail metrics, dashboarding, and analyzing raw data to derive strategic insights.
- Experience in B2B SaaS.
- Experience with ranking, developing, and maintaining A/B experimentation platforms and/or ML measurement problems.
- Interest in using AI to improve the productivity of data teams and non-data professionals.
Location and Work Policy
This role is hybrid, with four days per week in the San Francisco office.
Compensation and Benefits
The standard base salary range is $180,000–$330,000 annually. Compensation is determined by factors including location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
Benefits include medical, vision, and dental coverage, generous time off, a 401(k) plan, a home office improvement stipend, annual education and wellness stipends, regular company events, and healthy lunches daily.
Glean is committed to an inclusive and diverse workplace. As part of the interview process, candidates complete a brief AI-focused exercise or discussion covering how they think about, design, and use AI to drive impact.