Solutions Architect, Metronome (Startups)

Details

Who We Are

About Stripe / Metronome

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Its mission is to increase the GDP of the internet.

Metronome is the leading usage-based billing platform built for modern software companies. Now a Stripe product, Metronome enables companies to launch products faster, offer any pricing model, and streamline finance workflows without writing code.

The platform computes hundreds of millions of invoices per billing period and continues to scale rapidly. It saves customers days of development time and manual invoicing, enabling them to use billing data to better serve their customers.

About the Team

The Solutions Engineering team at Metronome is a technical group working across sales, account management, product, R&D, and operations. The team owns the technical side of the customer lifecycle, from discovery calls, demos, proof-of-concept work, and technical scoping through handover to post-sales groups.

Responsibilities

During the first month, you will:

• Learn to communicate how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assist with planning, building, and running customized Metronome demos for engineering, product management, operations, finance, and other buyer personas.

During the first three months, you will:

• Become proficient in discovery and use it to understand prospect challenges.
• Travel to meet prospects at workshops, conferences, and on-site meetings anywhere in the world.
• Support deals with startups and enterprise SaaS companies.

Within six months, you will:

• Own knowledge areas, projects, tools, and market segments within the Solutions Engineering team.
• Run proofs of concept with clearly defined success criteria.
• Represent Solutions Engineering independently as a deal-team member.
• Handle detailed technical scoping to ensure customers are set up for success post-sales.

Within the first year, you will:

• Build relationships with prospect stakeholders ranging from day-to-day operators to C-suite executives.
• Design integrations of Metronome into prospect systems.
• Act as a pricing and packaging consultant and influence the direction of future customers.

Requirements

Minimum Requirements

• 1–3 years of experience in technical and/or customer-facing roles involving SaaS products, such as engineering, solutions, technical account management, or consulting. An academic background in a technical area combined with high emotional intelligence is also valued.
• A proactive, hands-on approach to taking on challenges and completing tasks.
• A growth mindset and the ability to learn quickly, adapt, and operate in fast-moving startup environments.
• Exceptional communication skills with technical, go-to-market, and finance stakeholders.
• Interest in building and improving go-to-market playbooks and processes.

Preferred Qualifications

• Knowledge of the quote-to-cash space, including integrating with or interacting with Salesforce, NetSuite, CPQs, and similar tools.
• Experience as a software engineer, product manager, or in another technical role.
• Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or working as a founding or early salesperson at a startup.
• Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.