Staff Forward Deploy Engineer

📍 United States

USD 156,000-215,000 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Communication @ 7 Distributed Systems @ 6 GraphQL @ 6 Java @ 6 Kafka @ 6 Node.js @ 6 React @ 6 Redis @ 6 Security Slack Technical Leadership TypeScript @ 6

Details

Responsibilities

Software Development (fullstack; primarily React/Java)
- Dive deep into coding to turn customer requirements and product gaps into shipped solutions.
- Write robust tests, tackle bugs, and ensure top-notch security in your code.
- Move between codebases regularly, including on escalated issues that span multiple products.
Customer Engagement and Requirements Gathering
- Partner with customers and field teams to understand customer environments, goals, and constraints.
- Turn ambiguous (possibly contradictory) customer asks into a clear technical strategy.
- Carry field learnings back into product and engineering planning while advocating for what customers need.
- Occasionally support pre-sales scoping where early engineering input shapes a good outcome.
Customer Integrations, Deployments, and Enablement
- Own the design and delivery of integrations connecting SentinelOne products into customer environments.
- Often collaborate with the customer’s engineers, shaping the solution and knowledge transfer.
- Produce runbooks, integration docs, and executive-level technical communication enabling customers to operate independently.
Upstream Contributions to the Core Product
- Fix or improve the core platform when needed to make a customer whole.
- Partner with platform teams to ensure contributions are reviewed and supported long-term.
- Build tooling that codifies repeatable patterns and scales the Forward Deploy function.
Technical Leadership and Mentorship
- Raise the bar for the Forward Deploy Engineering team.
- Mentor Senior Forward Deploy Engineers, set standards for scoping and delivery, and help shape how the team operates.
Build and Review Technical Specifications
- Architect end-to-end solutions for complex problems with loose definition, spanning multiple codebases.
- Document trade-offs and critical implementation details and review specs with meaningful feedback.
Code Review
- Champion code quality, security, and efficiency across the codebase.
Support and Team Collaboration
- Respond to ad-hoc customer and internal escalations promptly (no regular on-call rotation).
- Assist colleagues, share constructive feedback, and contribute to weekly syncs and daily Slack standups.

Requirements

Experience
- Solid computer science background with 6+ years engineering experience, including both backend and frontend.
- Proven expertise designing and operating distributed systems or data-intensive services.
- Track record of leading substantial work end-to-end under ambiguity with multiple stakeholders.
- Experience working directly with customers or senior stakeholders to shape technical solutions.
Technical Mastery
- Deep proficiency in at least one production language (Java strongly preferred; 5+ years) and comfort in at least one additional language.
- Values elegant, concise, readable code.
- Expected to work with tools/technologies such as modern Java (including lambdas), React, TypeScript, Kafka, Redis, GraphQL, Node.js, SentinelOne’s platform, and more.
- Comfortable weighing in on CAP theorem considerations.
Domain Familiarity
- Experience in cybersecurity is strongly preferred (e.g., SIEM, EDR/XDR, log pipelines, detection engineering, threat hunting, etc.).
Collaborative, Curious, and Practical Mindset
- Can walk into an unfamiliar codebase and be genuinely useful quickly, and can lead others similarly.
- Can translate between engineers and non-engineers without losing precision.
- Prefers shipping a well-thought-out solution over perfection delayed.
- Takes mentorship seriously and enjoys helping others grow.
- Strong written communication skills (tickets, design docs, customer runbooks, executive briefings).