Staff Program Manager, Event Design

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

Brand Studio creates, evolves, and maintains Stripe’s brand design systems, experiences, and advertising campaigns. The team focuses on high-quality, versatile, and forward-looking brand work.

Responsibilities

• Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches.
• Manage a high volume of simultaneous projects, ranging from small to large scale.
• Partner with the Experiential Creative Director to scale and evolve event design at Stripe and optimize processes.
• Partner with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces.
• Ensure effective collaboration with leadership, creatives, cross-functional partners, and vendors.
• Own project management through documentation, tooling, trackers, standing meetings, organization-wide updates, and Slack.
• Source, onboard, and oversee external creative agencies.
• Connect silos, communicate changes, anticipate risks, and provide actionable escalation solutions to Brand Studio leadership.
• Navigate challenges and blockers proactively while looking ahead for the team.
• Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals.
• Collaborate with creatives on best practices and processes to sustain a culture of excellence.

Requirements

• 10+ years of experience in similar roles and industries.
• A user-first mindset, including understanding user needs, finding unique solutions, and optimizing engagement.
• Strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment.
• Strong design sense, industry knowledge, and understanding of best practices.
• Deep knowledge of producing complex brand and event design systems and bringing design assets to life across the creative production process.
• Proven excellence in producing creative systems optimized for scale and growth.
• Strong attention to detail and the ability to simplify complexity.
• A strong track record of influencing outcomes internally and with agency partners.
• The ability to balance speed and quality while delivering high-craft creative work.
• Persuasive communication about work, processes, and decisions.
• Excellent organization, presentation, written communication, and verbal communication skills.
• Passion for Stripe’s mission.