Strategy & Operations – Frontier

Details

Anthropic’s GTM Strategy & Operations, Frontier team coordinates how the company’s AI research reaches the market. The role supports commercial model and product launches, compute-capacity allocation across customers and surfaces, and the translation of market and customer learnings into actionable insights for Research, Product, Finance, and GTM leadership.

The position runs high-stakes cross-functional programs, authors strategic analyses and executive readouts, and develops repeatable launch and operating methodologies. It reports to the Global Head of GTM Strategy & Operations, Frontier, and works across GTM, Applied AI, Product, Research, Security & Safeguards, Finance, and Compute.

Responsibilities

Run launches

• Serve as the GTM directly responsible individual for product and model launches.
• Own pre-launch account selection, coordinate field readiness across scaled pre- and post-sales teams, and run the launch-week operating room.
• Synthesize customer adoption signals, including usage patterns, migration behavior, and qualitative field feedback, into actionable executive readouts.
• Design and run the field response loop for capturing, triaging, and routing feedback from account executives, Customer Success, Applied AI, and customers.

Evolve the NPI methodology

• Design and iterate GTM’s new product introduction methodology across standard releases and managed-access programs.
• Define operating cadence, field-team roles and handoffs, and launch-readiness standards.
• Lead the executive reporting cadence for launches, including reporting content, frequency, and methods for making adoption trends legible during and after launch.

Partner across the company

• Act as GTM’s primary interface to Product Strategy & Operations and Research on launch planning.
• Coordinate commercial readiness with product and model readiness.
• Work with Sales Strategy & Operations, Applied AI, and Customer Success on field execution across segments and regions.
• Partner with Capacity teams on rate limits, provisioning, capacity planning for account cohorts, and capacity-efficiency opportunities.
• Collaborate on protect-play targeting, sequencing, and post-launch competitive response.

Requirements

• Experience in product operations, product marketing operations, release management, management consulting, or GTM strategy and operations.
• Experience building and running high-stakes, operations-heavy programs with many cross-functional dependencies at a high-velocity product company.
• Track record of turning effective ad hoc execution into repeatable, scaled methodologies.
• Ability to balance business, safety, and repeatability considerations.
• Experience writing for and presenting to senior executives, including producing executive readouts and working with Product, Research, and Finance leaders.
• Exceptional analytical skills, with the ability to design metrics and reporting, distinguish signal from noise in early adoption data, and work with analytics engineering teams on fit-for-purpose data design.
• Strong ownership and ability to drive outcomes across organizational boundaries.
• Bachelor’s degree or equivalent combination of education, training, and experience.

Preferred qualifications

• Strong analytical foundation, including SQL, code-level data proficiency, sophisticated modeling in Sheets or Excel, and experience with BI tools such as Looker or BigQuery.
• Experience at an AI, developer-tools, API-first, or B2B SaaS company, preferably with consumption-based pricing.
• Familiarity with commercial roles such as sales, revenue operations, or product marketing, or with product management.
• Familiarity with safety, trust and safety, or security-review processes in a product context.
• Demonstrated success operating in ambiguity at a rapidly changing company.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office environment for collaboration. The role has a location-based hybrid policy requiring staff to be in an Anthropic office at least 25% of the time, with some roles requiring more office time.

Anthropic explicitly sponsors visas where possible and makes reasonable efforts to obtain a visa for successful candidates, with support from an immigration lawyer.